41
poor

Ancestry: Family History & DNA | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Reference
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
59%
Android
185 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
126 Reports
User Feedback
41%
iOS
126 Reports
59%
Android
185 Reports
Ancestry: Family History & DNA - Latest Quality Issues
Android
May 8, 2024
The app is all bugged, I couldn't even create an account, I only give 1 star because there's no way to give it 0
Android
May 8, 2024
Not working. Not responding. Error. Error. Try again. Close app and try again.
iOS
May 8, 2024
Unable to login
I've deleted and downloaded the latest version of the Ancestry app and I still cannot log in. I changed my password by accessing the site through my browser and then attempted to use the app with my new password and I continue to get “uh oh, something went wrong.”
Android
May 8, 2024
Photos disappeared after update!! 🤦🏼‍♀️
Android
May 8, 2024
Stopped working. It opens & then the little circle just spins. It was always SUPER glitchy but now nothing. I waited until the newest update hoping that it would be corrected but no. I am going to assume that the integration of ai caused an update and now the app works as well as ai does. Not really sure who ancestry thinks is using their services because I've mostly met 50+ year olds without the newest technology and so far no interest in ai. What we'd actually like is an app that works.
Android
May 9, 2024
Been having problems for twos. Won't load. Kicks me out everytime
Android
May 9, 2024
Y'all messed it up. It worked so well, for years.... then you had to "update" it.... well, you ruined it. It's very difficult to navigate and all of the galleries are gone. Fix it!
Android
May 10, 2024
The app used to be good, but my trees haven't loaded for days now.
Android
May 10, 2024
Not as user friendly as using it on the internet
Ancestry: Family History & DNA - Product Description
Explore who and where you came from through photos, stories, historical records, and so much more— even your ethnicity and family communities if you’ve taken an AncestryDNA® test. And with just one relative’s name, you can start to discover your family history anytime, anywhere with Ancestry®, the top genealogy app*.

Why you’ll love to discover your family story using the Ancestry® app:
 • View your family tree, search and add new family members, upload photos, and share stories - all with just a few taps
 • With a free trial or paid subscription easily access more than 30 billion records, photos, and more
 • The dynamic Discover feed lets you review, dismiss, and save your discoveries and hints for later
 • Activate your AncestryDNA® kit and view your ethnicity results
 • See your DNA matches and compare your results with them
 • Learn even more about your family story when you combine your tree with your DNA results
 • Preserve your history with your own personalized family tree
 • Collaborate with friends and family - it couldn’t be easier
 • Our modern layout design makes it even easier for you to explore
 • Discover stories, photos, and records about your ancestors with Ancestry Hints®
 • Personal traits. Add Traits to your DNA results to see how your genes could influence 35+ fitness, nutrient, sensory and appearance traits.

Free Features:
 • Build a family tree
 • Search the census records and access more than 1.1 billion free records
 • Receive hints based on your tree
 • Scan or upload your own family pictures
 • Receive messages from Ancestry members
 • See your ancestors' life stories on a map

Available with an optional free trial or subscription:
 • View more than 30 billion records.
 • Use Ancestry Hints® to learn about ancestors
 • Find pictures of your family
 • Discover new relatives
 • Unrestricted messaging

iPhone and iPad Features:
 • Curious about your family tree? Simply look up a relative's name, discover their story, and then share it with your loved ones
 • Remember the high school years by finding yearbook photos to share with your close family and friends, all with just one quick tap
 • Review your personalized hints
 • Add photos, hints, or ancestor stories and watch your personalized family tree grow
 • Watch Ancestry Academy Videos that get you started with genealogy research
 • Easily upload or scan photos and add facts or stories to your family tree
 • Learn about historical events that affected your ancestors’ lives.
 
Apple Watch Features:
 • Get on-this-day alerts for events from your family history.

Download the Ancestry Family History & DNA app to start exploring your heritage and more, today!

View our Terms and Conditions at: https://www.ancestry.com/cs/legal/termsandconditions
View our Privacy Statement at https://www.ancestry.com/cs/legal/privacystatement
CCPA Notice at Collection https://www.ancestry.com/cs/legal/privacystatement#personal-info-categories
*within free apps in the Apple App Store's Reference category
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