46
poor
Arlo Secure: Home Security | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
17%
Android
645 Reports
645 Reports
iOS unitQ Score
iOS User Feedback
83%
iOS
3176 Reports
3176 Reports
User Feedback
83%
iOS
3176 Reports
3176 Reports
17%
Android
645 Reports
645 Reports
Arlo Secure: Home Security - Latest Quality Issues
Android
May 10, 2024
30 seconds video even when an object is around. In the past it would record continously. Now only 10 seconds videos. Recent update messed it up motion detection and duration to record
Android
May 10, 2024
Suddenly they've gone from pretty good to total garbage. Sick of trying to be extorted to watch my security videos. The new gimmick is to have new firmware to be installed, EVERY OTHER DAY. GO WITH SOMEONE ELSE FOR YOUR SECURITY NEEDS. GRIFTERS HERE.
Android
May 10, 2024
Do not Update the app! Since 4.12.5 live viewing your own expensive cams is not possible and an "Abo-Feature". Stay away from arlo is my take home message. How do you set back to an oder version?
Android
May 10, 2024
Cameras drop connection and then don't reconnect. Sometimes, the cameras are connected and clearly working as they are giving motion detection but can not be connected to, nor do they store recordings. It's usually decent but the downgraded quality if you don't have a sub is pretty annoying, especially since the first several generations of the base station had no legitimate means of local storage (nothing better than small capacity flash drives).
Android
May 10, 2024
Activity Zone... At one point, we could adjust the angles of the activity areas so you could line it up perfectly with a fenceline at 45° on the screen. But now that option has been removed, and I'm back to forced square shapes. I unknowingly deleted the angled shapes to readjust, and now I can't get them back. Surely it can not be that difficult to have kept them as they were. It was borderline perfect and you basically regressed.
Android
May 10, 2024
The delay for receiving notification is pretty long. Also the monthly cost for viewing is very high compared to other brands.
Android
May 10, 2024
The integration of Smart Hub is completely inadequate.
Android
May 10, 2024
Since the latest update, local storage with micro SD card no longer works, i.e. the app reports the movement, but no videos are displayed in the app or feed. In addition, direct access to the cameras still does not work even with this update version. What a pity.
Android
May 10, 2024
not very efficient and slow
Arlo Secure: Home Security - Product Description
Control your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, cameras, and floodlight. Protect your everything and personalize your entire home security system. With the Arlo Secure App, you can control multiple locations at once and quickly arm or disarm your system with one tap. Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you don’t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating smart activity zones to reduce unwanted notifications and set schedules to arm or disarm your system. See important details from your home security camera system with up to 4K resolution, 12X zoom image capabilities, and color night vision. When motion is detected, receive interactive notifications on your phone and watch an animated preview, call a friend, activate a siren, or initiate Emergency Response.* With an Arlo Secure plan and an Arlo camera, video doorbell, or floodlight camera, you can view 30 days of video history, receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection. Disclaimers: *Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period. **4K resolution, 12X zoom image capabilities, color night vision, and Emergency Response features vary by camera model.
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