Quality degradation at Avant Credit  
Users report higher volume of Quality Issues than usual
49
poor

Avant Credit | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
56%
Android
144 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
115 Reports
User Feedback
44%
iOS
115 Reports
56%
Android
144 Reports
Avant Credit - Latest Quality Issues
iOS
May 8, 2024
Late payment
submitted my payment on time but won't process until next day so my payment is “late”
Android
May 8, 2024
The updated version keeps freezing
iOS
May 8, 2024
Credit card great personal loans no service
I recently applied for a personal loan through avant and apparently after 7 days the application expired. It says you should receive a reply within 24hrs however my application expired 3 times. I called several times and was continuously told to reapply and they would expedite it. After 3 attempts I gave up and never was my application accepted or denied nor did I hear anything from customer service other than reapply and we'll expedite it. Very disappointed.
iOS
May 8, 2024
My Locked account for months
Why is my account always locked I had a laryngetomy and can't call back to anyone please update my account thank you I can't change my account to unlocked it I see that I have sent you my new phone number and address and I have a new payment account and you won't let me change it unlock please help me please I had a laryngetomy and don't call me suspicious again this card has been locked again in and since October It's me Vinent Harris and I can no longer speak
Android
May 9, 2024
Tried to pay earlier, couldn't because your app had issues. Now I'm able to pay but have a late fee because of you, not me.
iOS
May 9, 2024
In charging interest:
I paid off the full amount balance before the due date in the month of April plus the interest charges purchases expected that I am fully paid , the amount of $3,000.00 plus $108.00 interest charges purchases, that are showing on my account dashboard, I am supposed to be cleared, but after paying off everything AVANT you keep adding adding charges of interest on my account even though there's no transaction history after I paid off, Since that's how you do your business you shouldn't limit your customer on how to use their available credit, to where they needed them, since you are charging triple interest.
Android
May 10, 2024
It states that all notifications are blocked with this app and it also does not have a notifications permission to enable. Thus, on my Galaxy S24 Ultra, this app is worthless.
Android
May 10, 2024
worst card ever card got declined once balance hit $10 Dollars got declined couldn't even get something for $8 dollars.. Shame
Android
May 11, 2024
It is impossible to update the app...I have no access to my account balance
Avant Credit - Product Description
Manage your loan or credit card wherever you are!

The Avant app makes it easy to manage your loan:
• See your upcoming payments and view your payment history
• Receive push notifications about your account
• Manage your payments, including adjusting dates and paying down your loan

And manage your Avant credit card:
• Schedule or cancel payments
• View transactions
• Add or remove payment methods
• Enroll in autopay and paperless statements

What is Avant?

Borrow better through Avant, an online lending platform that provides access to credit through a fast, simple experience. Managing a loan through Avant or an Avant credit card can be done entirely online. Apply for a loan or card in minutes on our website.

Avant branded credit products are issued by WebBank, member FDIC.

Note: You cannot apply for a loan or credit card through the Avant app. If you would like to apply, please visit www.avant.com on your computer or mobile device.
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