Quality degradation at BankID säkerhetsapp  
Users report higher volume of Quality Issues than usual
44
poor

BankID säkerhetsapp | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
85 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
12 Reports
User Feedback
12%
iOS
12 Reports
88%
Android
85 Reports
BankID säkerhetsapp - Latest Quality Issues
Android
May 10, 2024
Starting the app, nothing happens. Have emptied the cache. Still no features whatsoever in the app.
Android
May 10, 2024
Do systems have Android 9,o yet they can't download the new version?
iOS
May 10, 2024
Tappar internet
I have problems with the app constantly stopping connecting to the internet and there is nothing to make it work. What to do?
iOS
May 10, 2024
Malfunctions
How is it possible that they have operational disruptions all the time. This has to be the worst app ever.
iOS
May 10, 2024
Tiresome with problems
It's tiring with all its problems where you can't log in, that the page doesn't finish loading, that the QR code doesn't arrive, that [url] is down, etc., etc. 😩
iOS
May 10, 2024
Broken after update
Hello! There are no buttons to select after an update. Just a black screen with the BankId logo. I had expected more serious QA from such an app.
Android
May 10, 2024
Cannot log in to the bank or any other place! Quite a drastic move for increased security!
Android
May 10, 2024
The app can't read QR codes and can't update it
Android
May 10, 2024
Gets error message: "Crashes again and again". Have had to reinstall 2 times in 4 months! RUBBISH!
BankID säkerhetsapp - Product Description
BankID is Sweden’s most popular eID. With more than 8 million users and over 6000 connected businesses, authorities and organisations, BankID is an important component of the Swedish digital lifestyle.

With BankID, you can identify yourself and leave signatures digitally. You can access e-services of i.e. the Swedish Tax authorities, public healthcare, Försäkringskassan as well as several businesses. You can also sign agreements such as contracts, payments or loan documents.

To use the BankID app you must get a BankID from your bank.

BankID – secures your identity and privacy
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