52
fair

Bank of Ireland Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
Work at Bank of Ireland? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Bank of Ireland? Unlock additional insights
Android unitQ Score
Android User Feedback
73%
Android
64 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
24 Reports
User Feedback
27%
iOS
24 Reports
73%
Android
64 Reports
Bank of Ireland Mobile Banking - Latest Quality Issues
Android
May 3, 2024
App is never in service so I never have access to my money
Android
May 4, 2024
Banks like government. Gangsters. Online transfer has cut off time at 2pm. Joke. Legalised mafia
iOS
May 6, 2024
Terrible
Worst banking app ever I had experience.
iOS
May 6, 2024
Worst app
Can't even log in..
iOS
May 8, 2024
Bugs on app
Cannot log into the app- It seems as if there is a bug on the app as I am unable to log in despite entering all my details, also, the screen is all distorted…
Android
May 9, 2024
The new upgrade is not working properly. BoI please check., update ..We are in 2024 and the BoI app is worse.... so many issues with SSL certificate, run from BoI ... welcome N26 and Revolut
Android
May 9, 2024
Whenever I go to authorise a transaction I am unable to get off that screen. It will stay only on that screen even after I login later until I reset the phone or uninstall/reinstall the app. So annoying and have to go through the Web more than I need to.
Android
May 10, 2024
No UX at all, to add payer l spend maybe 10 min and tipe my pin maybe 4 times. I really hate it. Its Viber in banking app world. Jesus, impossible get how someone created this
Android
May 10, 2024
It's ok. But the 1000 euro initial transfer limit is a complete pain in the hole
Bank of Ireland Mobile Banking - Product Description
Bank of Ireland Mobile Banking allows you to perform your banking 'on the go'.

We’ve now added biometric login for both RoI and UK customers, giving you the option of faster login using your face or fingerprint. We’ve also made several small changes and fixes, including a keypad issue with PIN login on some device types, and displaying the first line of your address within the change of address feature.

What else is new?
•	Consent management dashboard, for your open banking connections to other banks or service providers
•	Don’t recognise a transaction? There’s now a help info link on the transactions screen 
•	We’ve also streamlined our in-app cookie policy
•	We’ve added a number of small fixes and performance improvements

Get the most from your mobile. Get the BoI app now.

•	Manage your cards from your mobile
•	Apply for a mortgage, personal loan or overdraft
•	Get insurance for home, car, travel and family 
•	Check your balances and history
•	Pay other BoI customers through their mobile phone numbers 
•	View and export statements for the last 7 years
•	Set up, amend or cancel standing orders
•	Cancel direct debits

Already registered for 365 online? Now get your device registered:

•	Open the app and log in
•	We’ll text you an activation code 
•	Enter the code into the app 
•	We’ll register your device
•	Give the device a unique name and you’re all set

Not registered yet for 365 online? Call us on 0818 214 365 and let’s get you activated.

Need more info? Check out bankofireland.com/help-centre/
Want to improve your unitQ Score by 20% within 30 days?
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