71
good

BBC Sounds | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Music
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30-Day Trend
 
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Fair
 
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Epic
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Android unitQ Score
Android User Feedback
83%
Android
352 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
73 Reports
User Feedback
17%
iOS
73 Reports
83%
Android
352 Reports
BBC Sounds - Latest Quality Issues
Android
May 8, 2024
Keeps shutting down
iOS
May 8, 2024
Latest update fail
Updated today, lost all subscribed programmes. And could only listen to live schedule. Signed out to see if signing in would fix this…'Sign In' button doesn't work…can't listen to anything now.
Android
May 8, 2024
Not obviously easy to listen live or easy to find what you're looking for
Android
May 8, 2024
Doesn't provide transcripts or captions. This is an app by ableist people who violated disability rights. I pay a license for this???
Android
May 9, 2024
The app is not bad however it again crashes every 3 mins. Please, make an update in such way that I can listen to programmes without stopping.
Android
May 9, 2024
Thanks for the last update, now I can't load anything. None of my subscribed shows, bookmarks, in fact nothing will now play except live radio. Remember that I'm paying for this so fix it. Quick! Won't even let me log out now. Not happy.
Android
May 9, 2024
Kept saying problem. Tried to uninstall and reinstall... now can't even sign in. All my downloads gone... 2nd time this has happened.. rubbish!!!
Android
May 10, 2024
Seems to have gotten worse. I used to be able to listen to shows a couple of minutes' delay on my train to work. However, now, even with the delay, the app now cuts out, stops, or buffers constantly.
Android
May 10, 2024
Errors in logic
BBC Sounds - Product Description
Listen to the best of BBC audio with BBC Sounds. Stream and download your favourite BBC podcasts, radio stations and music all in one place. 

Features include:
‐ Listen live to all BBC Radio stations
‐ Pause and rewind live radio as well as browse past and future station schedules
‐ Download or stream your podcasts, radio shows and music on the go
‐ Continue listening from where you left off on any device
‐ Autoplay multiple episodes of series or podcasts or all your downloads (optional)
‐ Subscribe to BBC podcasts, music mixes and shows
‐ See the latest episodes from your favourite programmes and podcasts in one handy list
‐ Get personalised recommendations to discover new audio you’ll love 
‐ Send music tracks you like to Apple Music and Spotify
‐ Browse by speech and music categories
‐ Sleep Timer

When using the Apple CarPlay enabled version of the BBC Sounds app, it is your responsibility to always follow safe driving practices (i.e. don’t be distracted and focus on the road at all times). Comply with all relevant laws, traffic regulations and road signs. 

To give you the best experience, this app tracks what you’ve listened to on BBC Sounds and how long you’ve listened to programmes for.  It also tracks when you add something to Bookmarks or Subscriptions. By “Allow Personalisation”, you will get personalized recommendations. More information can be found here https://www.bbc.co.uk/usingthebbc/account/about-your-personalisation-settings/.

The BBC uses cookies and similar technologies to understand how audiences interact with our services, content (such as podcasts and radio) and marketing messages. The categories of personal data processed by our data processors include the following:
•        IP address to determine which UK city/region you are in, or which country/continent you are in if outside of the UK 
•        Activity data, such as time when you first used this app and programmes you listened to and interacted with
•        Your device information, such as device type and OS version

For more information about how and why we use information about you, please visit the BBC Sounds App Privacy Notice. https://www.bbc.co.uk/sounds/help/questions/about-bbc-sounds-and-our-policies/sounds-app-privacy-notice

To read the BBC’s Privacy Policy go to http://www.bbc.co.uk/privacy/ 

If you install this app you accept the BBC Terms of Use at http://www.bbc.co.uk/terms/

The app is published by BBC Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation).
Full details of BBC Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235 BBC © 2022

The BBC is not responsible for the content of external sites. Read about our approach to external linking: http://www.bbc.co.uk/help/web/links/
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