74
good

BBVA Spain | Online banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
Work at BBVA? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at BBVA? Unlock additional insights
Android unitQ Score
Android User Feedback
92%
Android
805 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
71 Reports
User Feedback
8%
iOS
71 Reports
92%
Android
805 Reports
BBVA Spain | Online banking - Latest Quality Issues
Android
May 10, 2024
Too many things, all very mixed, irrelevant things within the app, and it gives very little confidence that in a bank app they ask you for a password of only 4 [phone] characters.
Android
May 10, 2024
A nightmare! Every 2x3 I have to change the password and even absolute desperation for such a useless effort to memorize. The card that they insisted so much that I take out with the damn dynamic CVV another ordeal when it comes to making an online payment. Come on, blessed glory! 😡😡
Android
May 10, 2024
Lately I've been having a lot of problems, with bizun, card loading and transfers
Android
May 10, 2024
The app works pretty well except when I try to contact you using the wizard
Android
May 10, 2024
I don't recommend BBVA to anyone, after more than ten years I come to the conclusion that it is one of the worst banks in Spain, when they have not treated you well this is normal. A small self-employed person is not someone who gets blooded, and BBVA does it bleed you dry with the REVOLVING CARDS, LATE PAYMENT INTEREST AND SICK LEAVE INSURANCE that they force you to take out with the card, this way of acting is authentic USURY.
Android
May 10, 2024
I've been trying to log in since the beginning and I still haven't been able to open an account online
Android
May 10, 2024
It doesn't open at the first attempt, I get it on the fifth or sixth try, I have several updates so I don't know what the cause may be.
Android
May 10, 2024
It's getting worse and slower
Android
May 11, 2024
SINCE BANCO SABADELL NOW BOUGHT 16% OF BBVA, WHICH IS NO LONGER THE SAME, I GAVE IT 5 STARS BUT I HAVE TAKEN 3 BECAUSE I FEEL CHEATED BECAUSE I HAVE BEEN MISSING MONEY FOR TWO MONTHS BECAUSE I HAVE BEEN MISSING MONEY IN MY FACE, IF THIS CONTINUES LIKE THIS I WILL HAVE TO CHANGE BANKS.
BBVA Spain | Online banking - Product Description
With the BBVA App you can make your transactions and manage your finances easily and intuitively, as well as send and receive money with Bizum.

Start saving and controlling your accounts, even those of your other banks, from a single place.

It has tools that will help you improve your financial health, so you can gradually build your financial cushion.

Not a customer? Download the app and try it without obligation or open your Online Account without commissions in just 10 minutes.

With the Amigo Plan, you will earn money if you invite or are invited to BBVA.

And if you have children, you can open their Online Account. They will have a card and app adapted with Bizum from the age of 12.

OPERATE FROM YOUR ONLINE BANKING WHENEVER YOU WANT!
● Improve your financial health month by month and reach your savings goals: save money with less effort, plan your retirement and make the most of your savings with BBVA Mutual Funds. 
● Activate push notifications to monitor your card movements and payments. 
● Turn your cards on and off from your app and don't worry if you lose them. 
If you have any questions, ask Blue, our virtual assistant. 

ALL THIS AND MORE AWAITS YOU IN THE BBVA APP.
 
MORTGAGES
Discover with our mortgage simulator the amount you could have available to start your future home.
 
BIZUM
Send and receive money instantly. All you need to do is give your phone number or know the recipient's number. In addition, you can now use Bizum to pay at online merchants easily and securely from the App.
 
INSURANCE
Choose and manage your car, home, health or life insurance. Find the information you need to find the type of insurance that fits your needs.

LOANS
Apply for your personal loan without leaving your app. You will have all the information you need to find and contract the loan that best suits your needs.

FREELANCERS, SMES AND COMPANIES:
If you are self-employed, have an SME or manage an SME, from your BBVA App you can keep track of your operations and request financing for your daily activity.

PENSION PLANS
We will help you choose the pension plan that best suits your age and investment profile. You can make contributions and transfers from your cell phone.

CARDS
Check your transactions and operate with your credit, debit and prepaid cards. And if you lose them, you can turn them on and off from the app to protect your money. 
 
AQUA CARD
The most revolutionary card on the market. No printed numbers and a dynamic CVV that changes for each online purchase, making your payments more secure. When you need it, you can check your numbering and get your CVV from your App.

INVESTMENT FUNDS
Find the investment funds that best suit your profile and objectives. You can also make contributions and transfers. We will help you manage your funds to get a return on your savings. 

FINANCIAL HEALTH
Take a look every day at the graphs that will show you the state of your accounts, keep track of expenses and income to save easily and get your financial cushion. 

BLUE
It is BBVA's virtual assistant. It allows you to consult the movements you have made, helps you in your daily management and solves any doubt related to your account. You can talk to it, for example, to consult your movements.

SECURITY
You have biometric access to the BBVA app to protect access to the private area. In addition, we will give you advice and information on cybersecurity so you can protect your data and your money.
 
DO YOU HAVE ANY QUESTIONS OR SUGGESTIONS?
Send us your comments to bbvabancamovil@bbva.com. 
If your terminal is not compatible, you can use the BBVA Mobile Banking web service by accessing bbva.es from your browser.
Want to improve your unitQ Score by 20% within 30 days?
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