62
fair
Bitrue - Buy BTC XRP & Crypto | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
57 Reports
57 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
17 Reports
17 Reports
User Feedback
23%
iOS
17 Reports
17 Reports
77%
Android
57 Reports
57 Reports
Bitrue - Buy BTC XRP & Crypto - Latest Quality Issues
iOS
May 1, 2024
Worst Customer Support you’ll ever encounter.
They make small issues a big deal and will require you a lot of things just to end up to nothing. Waste of time and effort
iOS
May 2, 2024
App is good if can login and manipulate the password field
So this is not a password reset thing it is the interface to login that is not usable. I have Password manager ie keychain on iPhone and it auto populates the password field. My password is such that I have to add an extra word that only I know to the password. This works well in other apps but for some reason in this app it auto populates but I cannot edit the password or move around the password field by clicking in the password field or holding the space bar to add the word. It seems a security overkill, even the paste option is taken away so can't add the word and paste the password. Can this please be changed as it is totally pointless. Thanks
Android
May 3, 2024
App is good, lots of different token BUT the Simplex payment System is not working, always problems during verify process!!!
iOS
May 4, 2024
LJ
I can't open it, I can't sell it, it's annoying
Android
May 5, 2024
UI not user friendly....point value not working...am really disappointed... Pls use tier 1 exchange.... I have uninstalled now bitrue...thank god I have withdrawal the 800$..
Android
May 5, 2024
Bitrue needs to refund me 14.8 weth since January 2024. Still waiting with no clear answer. Can't stand it anymore your support team does nothing.
Android
May 6, 2024
Why can't I login after updating this app?
Android
May 7, 2024
I've only seen 1 exchange worse than this one, it's HitBTC. I look here for comments that I don't receive an SMS with a code on my phone, comments from 2020, and what do you think?? Now it's 2024, and I'm facing the same problem, it's good that they told me that you can withdraw from the web version of this exchange without an SMS code...
Android
May 8, 2024
Insane withdrawal fees. And then they pay only the absolute minimum to the network so that tx is stuck...
Bitrue - Buy BTC XRP & Crypto - Product Description
Join millions of users around the world at Bitrue - the leading crypto exchange for hundreds of mainstream currencies and altcoins! You can trade & store Bitcoin, Bitcoin Cash, Tether USDT, XRP, Ethereum, Ethereum Classic, and a host of other cryptocurrencies. Bitrue boasts these advantages: Safe, stable, and high-performing - Bitrue has built a network security defense system after many pseudo-hacking attacks and RO tests. It adopts all McAfee's security solutions to ensure the security of cryptocurrencies, trading systems and users' accounts, and is certified by NSFOCUS. - Advanced multi-layer clustered systems and hot/cold wallet isolation technology ensures system and assets security. Memory matching technology and easy-to-deploy cluster architecture with high elasticity best ensures that orders are handled smoothly without any delay. One-stop solution for digital asset management - Compatible with more than 150 currencies, and supports the storage of all digital assets such as Bitcoin, Bitcoin Cash, USDT, XRP, Litecoin, Ethereum and ETC - Real-time market monitoring: You can view data indicators and follow market trends at anytime, anywhere, such as the price, rate of change or volume - Store, convert, transfer and manage all cryptocurrencies at anytime, anywhere Grow your wealth with passive income Invest crypto coins in Power Piggy to earn daily interest payouts with no lockup period. Choose to lock them for longer and increase your APY. Over 60 coins are supported including XRP, BTC, USDC, SOL, LUNA, ADA and more. DeFi liquidity mining Take part in decentralized finance with Bitrue's assistance. No need to manage private keys, run complicated operations, or pay high transaction fees. Just invest in one tap and wait for the interest to roll in. Bitrue loans No handling fees to receive an instant loan of cryptocurrencies. Pledge 30+ currencies to receive mainstream coins which can immediately be traded or invested as you please. Low handling fees The lowest trading fees in the industry! There are also regular events where you can win bonuses deposited directly into your account. Full XRP support Bitrue supports XRP as a base currency, allowing XRP holders to purchase other virtual currencies more conveniently while paying lower transaction fees. Reliable team Professional development team with superior expertise and senior financial experience working in renowned financial service and internet companies. Global Customer Support team able to provide round-the-clock services. Let us know your comments and suggestions! You can contact us in these places: - Email: support@bitrue.com - Twitter: @BitrueOfficial - Telegram: BitrueOfficial
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