60
fair

BMO Digital Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
36 Reports
User Feedback
31%
iOS
36 Reports
69%
Android
80 Reports
BMO Digital Banking - Latest Quality Issues
Android
May 4, 2024
This so is Spyware. They acknowledge selling your personal information. Information that has nothing to do with banking of using their app. Like recording your keystrokes and what you click on, what other apps are installed on your device, network settings and mac address, how you use your device, they even capture clipboard events (everything you copy and paste). What legitimate purpose can they be using that for? I'm uninstalling the app and closing my BMO accounts.
Android
May 5, 2024
Have to changed my password 6 times!
iOS
May 6, 2024
Issue logging in
Lately, I've had to change my password multiple times to access the app. It says that information does not match our records when I try logging in via the app or via safari
Android
May 8, 2024
I'm not receiving money through my Zelle account. What's wrong? The response is I'm not registered with Zelle
iOS
May 8, 2024
No touch sensitivity
Cannot use my iPhone to transfer funds. Transfer to Bmo accounts will not recognize touch. Only app to do so.
Android
May 9, 2024
I'm having issues,trying to zelle some money to someone, and it will not give me a verification code for the individual I am trying to send to 🤔🤔🤔???
Android
May 10, 2024
Can't get login in page to load past the bmo screen. Tried to reload app, update, and restarted device still can't get app the work as off 5/4 please fix asap
Android
May 10, 2024
Stranded with Unworking Debit Card. No way to get help! In Greece and no ATM will work! No way to reach BMO for help! Have to starve for 3 days until flight.
Android
May 10, 2024
It doesn't work, and they won't do anything about it. I was afraid that this would happen after Bank of the West was absorbed by BMO.
BMO Digital Banking - Product Description
Bank on the go from your iPhone® anywhere, anytime with the BMO Digital Banking App. We’ve updated the design for a cleaner look that’s even more convenient to use! It’s secure¹ and super easy to: 
•	View account balances and activity
•	Sign on even faster using Touch ID®
•	Withdraw cash using your smartphone with Mobile Cash²
•	Access your credit card account alongside your other BMO Harris accounts
•	Send money to friends and family with a bank account in the U.S. with Zelle
•	Track your accounts – even if they’re not with us – with BMO Harris Total Look®
•	Transfer money between your BMO Harris accounts 
•	Deposit checks by taking a picture with your iPhone® camera³
•	Schedule and manage bill payments
•	Turn your debit or ATM card on and off and get real time alerts⁴ – with BMO Harris Card Monitor

Visit bmoharris.com/mobile to learn more. 

¹ Please visit bmoharris.com/security for more details.
² BMO Harris Mobile Cash® is available for BMO Digital Banking smartphone apps only. For details, see the BMO Digital Banking Agreement at bmoharris.com/legal. Users must have a BMO Harris debit or ATM Card. Even though a physical card isn’t used to access Mobile Cash, the service use is subject to daily transaction limits for your card. If you don’t know your card’s daily transaction limits, please ask your banker or call 1-888-340-2265.
³ Mobile Deposit® is available using the BMO Digital Banking smartphone app.  This service may not function on older devices.  Users must be a BMO Digital Banking® customer with a BMO Harris account opened for more than 5 calendar days. Deposits are not immediately available for withdrawal.  For details, see the BMO Digital Banking Agreement found at bmoharris.com/legal. 
⁴ Message and data rates may apply.  Contact your wireless carrier for details.
Accounts are  subject to  approval.  BMO Harris Bank N.A. Member FDIC 
Third party web sites may have privacy and security policies different from BMO Harris. Links to other web sites do not imply the endorsement or approval of such web sites. Please review the privacy and security policies of websites reached through links from BMO Harris web sites.

Copyright 2018, BMO Financial Corp., All Rights Reserved.
iPhone®  and Touch ID® are trademarks of Apple Inc., registered in the U.S. and/or other countries.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
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