64
fair

B&Q | DIY Home & Garden Tools | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
45 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
19 Reports
User Feedback
30%
iOS
19 Reports
70%
Android
45 Reports
B&Q | DIY Home & Garden Tools - Latest Quality Issues
Android
Apr 30, 2024
the app is on my tablet , it does not see my WiFi or phone data link so have removed the app. it works on both my phones so nothing wrong with the WiFi or mobile signal
iOS
Apr 30, 2024
Too many marketplace sellers
Nothing I find is available in store. The app is overrun with marketplace (3rd party) sellers. So frustrating - I just want to search items I can buy in store!
Android
May 2, 2024
Please allow filter by stock in store, use to love this app and always check local store what's available before I head down to buy, but now there is so much on the app which is sold via the marketplace place ('verified and sold by ..') it's really hard to see what is available to just buy today. Please please please can you add a filter so you can only display what's available in your local store
Android
May 2, 2024
Checkout kept failing
iOS
May 3, 2024
Completely useless app
It won't let me add anything to my basket.
Android
May 4, 2024
This is the worst experience I've ever had with any shopping app 16 attempts to buy an item and the app failed every time to complete the transaction. The only reason I had to persist was that it was the only available place to buy the item. The help desk was useless, the asked me to reboot the phone, as if I hadn't tried already. 2 hours of my time wasted and a great deal of stress over a £42 item. I'll never use the app again. Screwfix and took station apps at least work.
Android
May 5, 2024
Worst user experience. App crashes all the time and clears basket
iOS
May 5, 2024
Long hassle before order can be placed.
It took me hours to place an order and apply voucher
Android
May 5, 2024
I needed all my purchases delivered but you refused so now I have to struggle to collect
B&Q | DIY Home & Garden Tools - Product Description
Introducing the all-new B&Q App, your ultimate destination for home and garden furniture sets, paint, BBQs, air conditioners, garden chairs, sheds, laminate flooring, and more. Discover an extensive range of high-quality home furnishings and garden products designed to elevate your home and garden. Shop conveniently and optimise your Android phone for an enhanced browsing experience

Download the B&Q App now and unlock a world of possibilities. Explore our vast selection of garden furniture sets, perfect for creating a stylish outdoor garden haven. Transform your living spaces or garden space with our diverse range of paint colours, ensuring a vibrant and personalized touch. Browse our top-notch BBQs for unforgettable grilling experiences, while our air conditioners keep you cool and comfortable throughout the seasons. Relax in style with our collection of garden chairs and create extra storage space with our durable sheds. Complete your home transformation with our premium laminate flooring options.

Enjoy unparalleled convenience as you hunt for the best deals and home bargains. Whether you choose to shop online or visit our stores, the B&Q App simplifies your purchasing journey. Take advantage of our exclusive B&Q Club card, maximising your savings as you plan your next home improvement project, garden and patio project or update your tool station.

Stay informed with our comprehensive product ratings and reviews, enabling confident buying decisions. From intricate internal building projects to tool station upgrades, the B&Q App caters to all your needs. Seamlessly integrate your B&Q Club card into your account and enjoy exclusive benefits during in-store visits.

Experience the efficiency of Free Click + Collect, reserving products effortlessly at your nearest store. Our innovative Scan & Go tool guides you to nearby stores, ensuring a seamless shopping experience for garden furniture sets, paint, BBQs, air conditioners, garden chairs, sheds, laminate flooring, and more.

Stay ahead with upcoming app releases, introducing new payment options, further enhancing the B&Q Club card experience, and delivering unparalleled support for your in-store or click + collect visits.

At B&Q, we value your feedback and strive to provide exceptional customer service. Reach out to us via http://www.diy.com/customer-support/contactus/ with any questions, concerns, or suggestions. Embark on your home improvement, home decor, and home shopping journey today. Download the B&Q App and elevate your home and garden with ease. Discover the endless possibilities that await you.
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