Quality degradation at Bright - English for beginners  
Users report higher volume of Quality Issues than usual
63
fair

Bright - English for beginners | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Education
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
52%
Android
220 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
202 Reports
User Feedback
48%
iOS
202 Reports
52%
Android
220 Reports
Bright - English for beginners - Latest Quality Issues
iOS
May 9, 2024
My reviews keep disappearing
Don't waste your time, money, or energy on this app. This is my second time using this app hoping it had improved after a while. It did not. I found myself having to check the app daily because it would skip credit cards that were due soon and pay twice as much as needed on a card that was due way later. I had to manually pay cards to avoid late fees - something they promised wouldn't happen. Customer service, though courteous, was always clueless and would promise to get back to me with answers within 2 days. That never happened - even after reaching out 3 times. It's really not a good app. The AI doesn't work. I've tried to cancel and request a prorated refund which was denied. So now I'm forced to use an app until Feb. 2025 that is worthless to me.
iOS
May 9, 2024
review
The level of this app is less than mediocre... I regret purchasing the annual subscription... It's been money thrown away in nothing
iOS
May 9, 2024
Very good app but...
Very good app, simply 2 points that in my opinion should be improved: - when you carry out a vocabulary repetition in a section, the algorithm systematically puts the words in the same order, it's a bit of a shame we should mix the passing order more - always in the repetition of vocabulary, the word poster in English must always be translated into French. I think it would be good to be able to do the exercise in the other direction, i.e. translate words written in French into English. Fix that and the app will earn 5 stars for me 😉
Android
May 9, 2024
This company is a joke... They take money from u and say they will refund it back a week or so later.. so don't do it people unless u don't want ur money
Android
May 9, 2024
I'm not impressed. Want my refund asap... I was billed $97 for no results. Kickoff charges less and shows results in a few weeks. I should not have to wait 1 year for a refund.
Android
May 9, 2024
I asked several times to close this account. They refuse to close it. They just continue to try to talk you into keeping it. And then they tell you even if they close it ...your money will not be returned to your account until a year later. SUCH A RIP-OFF SCAMMER COMPANY. I'M VERY UNSATISFIED!!!!
Android
May 10, 2024
Scam does nothing for my credit For the first few months a gpt the little 50 dollar advance always paid it back on time. The all of sudden I don't qualify. But I am still pain 15 dollars month for nothing. Tried to get rid of it and was told I have a 550 dollars out standing balance . Even thought I never got any money. Total scam do not down load
Android
May 10, 2024
Never finished setting up account after seeing the membership price. They pushed through an unauthorized payment of $97 and signed me up for a membership anyways. Best part is you have to put account details before anything e Contacted support, was told I had to cancel membership and request refund. Refund request take 4-6 business days. Great job Bright.
Android
May 10, 2024
I won't download the app because you're victimizing people
Bright - English for beginners - Product Description
Memorize 6,000 essential English words in just 10 minutes a day! Scientifically proven learning method and a smart training system in the Bright app.
 
Build up your vocabulary and get the desired outcome in 2 months.
 
    • With the Fast Brain interactive learning technique, you are guaranteed to improve spoken English comprehension and master a perfect pronunciation.
 
    • Quick and engaging training sessions will help you fall in love with the English language and take your skills to the next level in no time.
 
    • 45 unique thematic sets of words for each difficulty level have been compiled and voiced by native speakers. Traveling and Life in a city, Family and Friends, Work and Slang ― learn lively real-life English, not the one from dusty textbooks.
 
    • The application will reveal your progress, breaking it down by topics. Come the right time, it will hand the words over for the spaced repetition. Bright dedicates special attention to challenging words, thus devising specific exercises to train them.
 
    • Studying with Bright, you gain a decent amount of knowledge effortlessly, while we foster your desire to learn. No cramming, no learning by rote involved.
 
    • A simple vocabulary quiz will help to create a beneficial learning program for you.

    • Over 16 million people have been learning English with us in merely 10 min a day. Join in!
 
**Today is the best time ever to study English. Download Bright, pick the first words, and get started!**
 
Access to the Bright application is offered on a subscription basis. In order to use the app’s services, you will need to subscribe to any of the available plans.
    • If you choose to subscribe, the payment will be charged to your iTunes Account at confirmation of purchase.
    • Your account will be charged for renewal within 24 hours prior to the end of the current period at the same price.
    • You can manage your subscription at any time and turn off auto-renewal by going to your iTunes Account Settings.
    • Any unused portion of a free trial period will be forfeited when the user purchases a Bright subscription.

Terms of use: http://engbright.com/terms.html
Privacy policy: http://engbright.com/privacy.html
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