90
good

CaixaBankNow | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
37%
Android
1050 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
1765 Reports
User Feedback
63%
iOS
1765 Reports
37%
Android
1050 Reports
CaixaBankNow - Latest Quality Issues
Android
May 10, 2024
I deplore the wait when you don't have an appointment very often only one person at the reception
Android
May 10, 2024
The whole digital experience is not friendly and certainly not aimed at international businesses.
iOS
May 10, 2024
I don't get notifications
At first the notifications were visible, but not anymore, after checking my notification settings and those of the App itself, I uninstalled and reinstalled and nothing. Otherwise, it's easy and intuitive
Android
May 10, 2024
It's a real rubbish. I spend hours trying to get it to connect. So secure is the way to connect, that it stays with the three dots in suspension even more than 24 hours. I need to connect a day before and be attentive in case I enter and when I don't operate it disconnects. I would tell them to find something to make it even harder.
Android
May 10, 2024
it doesn't let me enter the app, every time I try it redirects me to Imagin. But in the Imagin app I can only operate with imagin accounts, not with CaixaBankNow.
Android
May 10, 2024
He was already a customer of Banco de Valencia and later CaixaBank. 2 mortgages, one already cancelled. Another one in force, already paying 17 years without delaying a bad bill. Plus 3 loans that have already been paid off. 4 insurance policies with CaixaBank in force. And now I ask for a loan of 6000 euros and they deny it. Deplorable. It's a pity that Carmen, former director of CaixaBank, is no longer here. An excellent person. In the Tavernes Blanques office. If I could, I would leave CaixaBank today.
iOS
May 10, 2024
Serves its purpose
The only downside I can put on it is that it's not very intuitive. It has too many options spread across different menus.
iOS
May 10, 2024
More and more parts are inaccessible through VoiceOver
This application is becoming more and more visual and less accessible. Those of us who use VoiceOver can't get into all the options. For example, when you want to know what's coming soon from your card, there's no way to log in with VoiceOver. In the past, it was possible. Now you need a person to see in order to get in. I've reported it many, many, many times. Applications would need to be practical and accessible. It's not an app that has to sell the product with its design. Who should you turn to to get them to pay a little attention? Please listen at once. I don't have any problem getting in touch with me. I don't know where to call or say it anymore.
Android
May 10, 2024
I have a Xiaomi and it gives me glitches with some things, I think it's because of the mobile
CaixaBankNow - Product Description
Your online bank from your mobile phone with CaixaBankNow.

Download the CaixaBankNow app now, get access to a wide variety of services and make all the usual bank transactions online. All the personal finances from your mobile phone, without needing to go to an ATM or office. Send money without commission through Bizum.

Get access to your digital bank from any place and web or mobile device.

What can I do with the CaixaBankNow app?

◉ Check all your products and information you need to manage your finances in the same place: accounts, credit cards, debit cards, receipts, loans…

◉ Wivai - Buy the best products of technology, household, mobility and much more thanks to the installment payment, financed by CaixaBank and without interest. Find online the latest trends without wasting time. You want it? You got it!

◉ With the app CaixaBankNow, you can now send money for free to any phone number through Bizum.

◉ Ask NOA, your virtual assistant: a chatbot that will help you to look for anything you can't find in the app. You can ask by voice or text!

◉ Configure direct access to any functionality that is important to you. You will be able to get access to transfers, tax payments, receipts, Bizum, etc, immediately.

◉ All the contracting options in the same place. Do you need to ask for money? Save and reach your goals? Invest money? See what’s best for you.

◉ Consult the balance on your account without opening the app, from your smartwatch or the widget on your mobile phone.

Main operations of the app:

BANK ACCOUNTS

Consult the details of every  transaction you’ve made in your bank accounts in an organized way (transfers, incomes, receipts, cash money in your card…). All your finances under control.

CARDS

Check all the activity in your credit card, debit card and prepaid card. Enjoy all the categorized transactions for your personal finances to be easier to manage.

¡MAKE A BIZUM!

Make a Bizum from CaixaBankNow! You can now send and receive money directly from Bizum without knowing the account number, only with a phone number.

SAVINGS

Define your savings objectives. You will be able to control how much you saved and which quantities are still pending for you to reach your goals.

FUNDS

Find the investment fund that adjusts best to your needs and manage its rentability.

LOANS AND MORTGAGES

Select and manage Loans and Mortgages that CaixaBankNow offers that adapt best to your needs.

INSURANCES

Select and manage your insurances in “Saving and Investment”, “House and Automobile” and “Life, Accidents and Health”.

STOCK MARKET

Analyze your investment in the stock market and make the money you invested profitable.

CLOSE OFFICES AND ATMS

Find the ATM and the closest offices thanks to an integrated app with the available services of the bank.

WIVAI - SHOPPING WITH FINANCING

Buy online the best technology products with purchases financed by CaixaBank. With Wivai you can finance purchases and pay in installments of up to 50 months at 0% APR2, without interest and without commissions.


¿WHY DO WE USE YOUR GEOLOCATION?

We only use the location permission if you gave us your consent and it allows us to access to your geolocation data for:

- Commercial treatment

- Safety purposes

- Better services in the app

This permission can be configured at any time from your phone in Settings>Geolocation.

Bring your online bank with you anywhere you go with the mobile bank app CaixaBankNow. You can manage and control all the services of your bank on your device. Always with the guaranteed security of CaixaProtect®.
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