Quality degradation at CaixaBank Sign  
Users report higher volume of Quality Issues than usual
25
poor

CaixaBank Sign | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-34 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
131 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
5 Reports
User Feedback
4%
iOS
5 Reports
96%
Android
131 Reports
CaixaBank Sign - Latest Quality Issues
Android
May 8, 2024
It has stopped working with a message that "the device is not secure". Yesterday it was and today it wasn't, it seems, and that's with a brand new mobile phone (Motorola/Android 13, no root, no doing anything strange). Even in the "secure folder" the same. Overall, in the same line as the main app that does not allow you to configure mobile payment with Google Pay/Wallet "for security reasons" (tested on two different mobiles), when in ImaginBank and BSCH without any problem. As soon as I can, go out to La Caixa.
Android
May 8, 2024
A bit slow registration system
Android
May 8, 2024
Painful. €1000 of fraudulent online purchases with a card from this bank, and the app has not asked for confirmation for any of them. If it's not good for things like this, you'll tell me what's worth it.
Android
May 8, 2024
It fails more than a fair shotgun
Android
May 8, 2024
I update comment to current date. I'm glad they've taken steps and removed this app by replacing it with a digital signature and allowing us to use a single app without depending on our own mobile phone. Thank you for making it disappear! Hehej Original commentary from the year 21-22. I've forgotten the phone at my brother's house, I can't operate anymore. It's the same if you don't have a battery, I can't trade from someone else's mvl or from a computer. I prefer a digital signature.
Android
May 9, 2024
Null, very bad, you are here, it is not worth it Still not set up, two days no response, no account 😬🤐 More details get in touch You've got it isolated
Android
May 10, 2024
This application has not worked for a long time, with the consequent detriment to payments
Android
May 10, 2024
Not charging, connectivity issues
Android
May 10, 2024
It fails more than a fair shotgun
CaixaBank Sign - Product Description
Download the CaixaBank Sign mobile application. Enter your CaixaBankNow access code and with
just one click, you will be able to confirm your CaixaBank operations from anywhere.

CaixaBank Sign is your digital signature application. Once you have entered your access code to
CaixaBankNow, CaixaBank Sign will allow you to sign your transactions online.

PROTECT YOUR OPERATIONS WITH YOUR CAIXABANK SIGN DIGITAL SIGNATURE

CaixaBank Sign is your digital signature application at CaixaBankNow. Now you can make a transfer,
for example, and confirm it online and from anywhere with the digital signature app.

CONFIGURE CAIXABANK SIGN AND YOUR DIGITAL SIGNATURE IN JUST 3 STEPS

◉ Enter your access code to CaixaBankNow.

◉ Validate the access with your old signature method, with the activation code that you can
obtain in the office or by email.

◉ Finish the process with the code that we will send you by SMS.

Remember! Your CaixaBankNow user can only be configured on a mobile device.

CONFIRM OPERATIONS WITH CAIXABANK SIGN

Confirm your transfers and online operations from your mobile in an easy, simple and secure way.
With CaixaBank Sign, the mobile signature app, you can authorize all your CaixaBank operations
from anywhere thanks to your digital signature.

Start your operation on the CaixaBankNow website or app and confirm it with your digital signature
from your mobile. Once CaixaBank Sign has been configured, this will become your new digital
signature method.

CONTINUE WITH YOUR MANAGEMENTS OF CAIXABANK

Your operation will be validated and you will be able to continue with your CaixaBank online
procedures, either from Mobile or from any of our apps.

Always with the security guaranteed by CaixaProtect®.

CaixaBank, S.A. is the bank that owns this digital banking application.
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