Quality degradation at Capital One CreditWise  
Users report higher volume of Quality Issues than usual
80
good

Capital One CreditWise | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
105 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
11 Reports
User Feedback
9%
iOS
11 Reports
91%
Android
105 Reports
Capital One CreditWise - Latest Quality Issues
Android
Apr 24, 2024
You never help out on my credit report.
Android
Apr 25, 2024
I can NOT access CreditWise! I have tried for over a week!
Android
Apr 26, 2024
Never works
iOS
Apr 30, 2024
Credit score calculator wrong
The Credit Score calculator no work properly, when open another credit card whit better interest rate, the Capital One decrease your credit rate whit out justification.
Android
May 1, 2024
Wont allow me to use app untill updated calling it a "free upgrade".
Android
May 2, 2024
Shows up as capital one when I search apps on my phone. Constantly misclick this instead of the actual capital one app very frustrating
Android
May 4, 2024
Sometimes the system rejects my username and password and it takes forever to get to my account. I do enjoy the website once I'm in it
Android
May 7, 2024
My experience is not very good at all Very average. Should be high average. Need more credit.
Android
May 8, 2024
cant log in
Capital One CreditWise - Product Description
Know your credit score and much more

Capital One CreditWise® is a free tool to check and monitor your credit score and it’s AVAILABLE TO EVERYONE not just Capital One® customers. Use CreditWise to understand what makes up your score and find helpful ways to take action to improve it. If your score is where you want it to be, use CreditWise to keep an eye on your accounts and get alerts when something changes on your TransUnion® or Experian® credit report.

Used by millions of Capital One customers, CreditWise (formerly CreditTracker) is key for anyone who wants to know, improve, or monitor their credit score. Using CreditWise won’t hurt your score, and you won’t ever be asked to enter a credit card number.

All features are free:
● Weekly TransUnion® VantageScore 3.0 credit score.
● Review your credit report from TransUnion® to look for signs of error, theft, or fraud. Your credit report includes open/closed accounts, balances, hard inquiries, personal information, and public records that have been reported to TransUnion®.
● Use the Credit Simulator to see how everyday decisions affect your credit score.
● Learn about the key factors that make up your credit score and how you’re doing on each of them.
● See personalized suggestions to help improve your credit score.
● Get alerts letting you know about changes to your TransUnion or Experian credit report, if your Social Security Number or email address were found on the dark web, and if any new names or addresses were associated with your Social Security Number.
● Simple, everyday tips on how you can take control of your credit.

Prepare Before You Act

How could closing a credit card account affect your credit score? How much could your score change if you pay off half your credit card debt or all your debt? See how these decisions could impact your score before you act by using our Credit Simulator.

Frequently Asked Questions

Q: Can everyone access the CreditWise app?
A: Yes. You just have to be 18 or older.

Q: Does using CreditWise hurt my credit score?
A: No. You can utilize all of CreditWise's free tools and features without hurting your score.

Q: How can I use my CreditWise credit score?
A: Your CreditWise score is a good measure of your credit health and its progress. And just like any score from any source, chances are your CreditWise score won’t be exactly the same as the one your lender uses. That's because lending decisions are complex and consider a number of different factors and scoring models.

Q: I'm already enrolled in Capital One CreditTracker. Can I use the same username and password?
A: Yes. If you've already enrolled in CreditTracker, use the same username and password that you use to sign in to service your accounts on CapitalOne.com or to access the Capital One Mobile servicing app.
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