Care.com: Hire Caregivers | unitQ Score

I PAID THE MEMBERSHIP AND SINCE I DON'T HAVE A SOCIAL ID, ONLY THE TAX ID DOESN'T ALLOW ME TO LOOK FOR A JOB. THEY SHOULD SAY THAT BEFORE THEY BUY THE MEMBERSHIP. A SCAM

The app and website are glitchy. Signing up was an ordeal—Care.com happily took my money (I paid for a monthly subscription and paid for a premium subscription to have piece of mind in terms of background checks for contractors) but after that I had the hardest time setting up my request (signing up for a dog walker to come to my brother's house twice a day, morning and afternoon). Every time I signed in to Care.com, a message comes up, saying “Someone already has this account associated with this email address”. Yeah. It's me! It is ME who is trying to sign in after I just created an account. I had to resubmit my family information and a photo over and over and it STILL got rejected, even though I didn't violate any of their guidelines. Then when I tried to re-book the dog walker that has ALREADY done the task I had to resubmit the information for the task over and over for the search engine to say, “There is no one available”. The dog walker herself was awesome. This is no shade on the actual employee/contractor; just the dang website and the app. I bypassed all of the nonsense and had the dog walker call me and we stayed in contact off the app. I know it is not the “correct” thing to do, but I couldn't figure out how to do the app. I consider myself a smart and patient person but this experience made me feel dumb and impatient. Absolutely the worst app experience I have ever had. As soon as the dog walking services were no longer needed (brother returned home) I cancelled my subscription immediately. There was something that said that I cancelled only the Premium subscription. You have to go through additional steps to COMPLETELY cancel the subscription—otherwise you will be charged for the basic subscription at whatever frequency of payment you selected. Read the fine print so you don't get screwed.

considering they keep charging me and don't have a person to talk to or button to cancel membership, SCAM.

Messages do no load properly or quickly. I usually have to quit the app and open it back up for a new message to show up. Also, when writing a message it is difficult to navigate up and down through the message as it gets stuck and does not move at all.

No refunds! Difficult to cancel. If you are signed up, but you never use your account, they will continue to withdraw yearly payments and will not give you a refund, even if you contact them on the day of your payment for the following year. Additionally, the app takes so long to load that you won't want to deal with it.

I downloaded the app I payed you guys and I can't open my app ,and you guys are telling me that I didn't finish giving you my information then why the are you guys taking my money ,fix it now please this ride

Every time I click on a job it says error. I can't do anything with the app at all.

I feel like I got scammed out of $50 for a background check and 2 months later..still nothing.

Title says it all, yielded zero results in finding a housekeeper for me.