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CareCredit Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

5 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

46%

Android
84 Reports

iOS unitQ Score

iOS User Feedback

54%

iOS
100 Reports

User Feedback

54%

iOS
100 Reports

46%

Android
84 Reports

CareCredit Mobile - Latest Quality Issues

iOS

Apr 28, 2024

Password

Constantly requires me to reset my password even though it's correct and saved in keychain. And after resetting it still doesn't recognize it right away.

Android

Apr 30, 2024

Not sure what's going on with the app, but for the last several weeks when I try to open it I get a message that says unable to log in try again later

Android

May 1, 2024

Without cause, dropped my credit limit with no explanation or recourse. A terrible company. You're better off going somewhere else

Android

May 3, 2024

I was loving the app but recently it won't let me sign in at all. So it's literally been useless

Android

May 6, 2024

It's difficult to sign in on so many occasions. Especially in the evenings. Many tools are only accessible on the website.

Android

May 9, 2024

This app doesn't work. I have uninstalled it and re-download it but it still won't let me log in. Keeps telling me to go to the website. Please fix this, the spp hasn't worked in months.

iOS

May 9, 2024

Flawed App

I would love to give a positive review, but how can I when I can't even register because your app won't allow me to enter my details. Guess I gotta be patient and wait for my reliable plastic card to arrive in the mail! Too bad. This had such promise. For now? F

iOS

May 9, 2024

Works ok

The payment date doesn't update on the screen.

iOS

May 9, 2024

Scam company.

Ignore the 5 star reviews. Whole thing is set up where you never pay it off if you only make minimum payments, in fact your balance will increase. this is really scummy because people sign up for this when they cant afford a medical procedure.

CareCredit Mobile - Product Description

Now there's a simple, convenient way to manage and use your CareCredit credit card. With the CareCredit Mobile App, you can access your digital card, pay your bill, find enrolled providers and retail locations that accept CareCredit, set alerts and pay bills from participating doctors and healthcare providers in the network. With a new, vibrant and simple design, the CareCredit Mobile app offers features such as:

Easy Set-Up and Login Access
• Securely log into your CareCredit account with your username and password then enable Touch ID® or Face ID® (on supported devices) to make logging into the app even more convenient. If you’ve never accessed your account online; tap, “I’ve never logged in before” to get started.
• Looking for help or information about the app? Simply tap the "?" icon at the top right of the login screen to access contact information, login assistance, and FAQs at any time.

Secure Digital Card Access
• Your CareCredit credit card is preloaded when you log in. Just access the Summary and swipe down to view your digital card.
• Your CareCredit digital card can be used for purchases within the network of enrolled providers.

Convenient Account Management
• View your CareCredit statements and manage your statement delivery preferences 24/7.
• Make monthly payments to your CareCredit account.
• Always know where your account stands. Check your balance and credit limit anytime, anywhere.
• View your promotional purchase details, transaction & payment history.
• Make payments directly to your doctor or healthcare provider with CareCredit.

Find a Location
• Search for providers, partners, and retail locations that accept the CareCredit credit card.
• Save and quickly access your favorite locations.
• Use the map view to explore nearby CareCredit Network locations and get directions.

Stay Informed
• Set custom notifications to remind you about payments and changes to your account.
• Access to helpful information, cardholder resources, and tips for using credit wisely in the Knowledge Center.

Learn More: https://www.carecredit.com/app

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