68
fair
CARFAX Car Care | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
65%
Android
37 Reports
37 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
20 Reports
20 Reports
User Feedback
35%
iOS
20 Reports
20 Reports
65%
Android
37 Reports
37 Reports
CARFAX Car Care - Latest Quality Issues
iOS
Apr 30, 2024
I wanted to like this
I really thought this app would help me keep on top of my car maintenance schedule and keep a history too. BUT since my mechanic doesn't participate, I can't add the maintenance records with their name attached. Off to find another option.
iOS
Apr 30, 2024
Good app but customer service needs help
Functionally, the app is very good. Some bugs but nothing that can't be overcome. But the customer service team needs help. I have contacted them several times about getting data corrected that a shop put in incorrectly or for issues with service reminders not picking up the fact that the service is done. Their first reaction is not to help but to tell you you're doing something wrong. Or they ask questions that make it clear they have no idea how the app works. Very frustrating.
Android
May 2, 2024
I'm annoyed at this app always asking for me to verify account each time when checking the history when I have already done so. It also errors out from time to time when trying to look up shops in my area. The last annoying thing is that I get logged out from the app from time to time when I'm trying to update my gas history. If it weren't for the first thing, I wouldn't bothered to give the app a bad review.
iOS
May 5, 2024
Was good idea… no support
Started as great app and I loved it until some bright mind came up with an idea to force track maintenance schedule, and this person probably doesn't have a car. Now I always have a red reminder on most of my cars even though the maintenance date is more than 6 month away. Why maintenance is not aligned with oil change intervals? Why schedule maintenance reminders cannot be configured or tuned off if I don't need them? For god sale, most cars have service schedules coded in their systems. The app support doesn't exist. The company only responsive to record corrections requests but doesn't seem to care about the app feedback.
iOS
May 6, 2024
App Stopped Working
Repeatedly unable to log in, after having used for several years to track maintenance and keep electronic service records and receipts. It's very upsetting to have apparently lost all of these records, after assuming that they would always be available. Hoping that CARFAX will allow users to download data.
iOS
May 6, 2024
Super buggy
although i will continue to use the app, it is extremely buggy and always freezes my phone.
iOS
May 6, 2024
Good but slow
It's great to have a tracker for all my car maintenance that sends reminders. The issue I have is that it slows my phone way down every time I open it.
Android
May 8, 2024
the app isn't as detailed as the desk top. could be better
iOS
May 8, 2024
Bad Move
The company updated the app and now you can't see the millage on the vehicle services. Bad move.
CARFAX Car Care - Product Description
Track maintenance and repairs performed on your vehicle with the free CARFAX Car Care app! Find all your vehicle information in one place and get reminders when it’s time for service. Join 30 million+ drivers using CARFAX Car Care and benefit from: A CUSTOMIZED DASHBOARD Know when your car is due for service work on oil, tires, filters and inspections. Plus, view your car’s estimated value. SERVICE ALERTS View your car’s service history and get alerted when it’s time for maintenance work. REPAIR COST ESTIMATES Find out how much you should expect to pay for maintenance and repairs. TRUSTED SERVICE CENTERS Check out verified ratings and reviews of auto shops in your area. SAFETY RECALLS Get notified if a recall is issued on your vehicle. MILEAGE & FUEL TRACKING Update your car’s odometer reading and start tracking its fuel efficiency.
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