32
poor

ChargePoint® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Navigation
Work at ChargePoint, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at ChargePoint, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
69%
Android
122 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
55 Reports
User Feedback
31%
iOS
55 Reports
69%
Android
122 Reports
ChargePoint® - Latest Quality Issues
Android
May 9, 2024
terrible user experience, there is no easy way to search for a station when in the basement
Android
May 9, 2024
The display of charging prices is very convoluted. With a cluster of charging stations, it is quite difficult to get the right charger. After that, it is more likely to zoom back again. Unfortunately, I am bound to the app, otherwise I would not use it.
Android
May 9, 2024
I'm not sure what to blame but the app seems to lose connection with the chargers pretty often and is often very inaccurate with how much time the car's been there. But I'm thankful there is a working app at all, unlike Volta...
Android
May 9, 2024
level 2 slow
Android
May 10, 2024
One of the plugs in station 1731 in Watertown MA is broken and giving me hard time and the app can not let me out.
Android
May 10, 2024
Questionable maintenance. My vehicle isn't even on the list because it's a 2024
Android
May 10, 2024
My credit card will not go through and there's nothing wrong with it
Android
May 10, 2024
location and availability not working on app
Android
May 11, 2024
Effective, however, sometimes occupied, need more charging stations throughout the valley.
ChargePoint® - Product Description
ChargePoint is the world’s leading EV charging network with over 226,000 activated ports and 400,000 accessible by roaming globally. Only the ChargePoint app allows you to find ChargePoint stations, see if they are available and start charging. You can also find and charge at EV charging stations from other major networks.

Find a place to charge: See which EV charging stations are available to use in real time on the ChargePoint map.

Start charging: Tap your phone on any ChargePoint or roaming partner station to start charging. You can also start a charge with your ChargePoint card or through the mobile app.

Get notified: Get real-time updates about your charging status.

Use filters: See only stations that work with your car, plus filter for AC or DC fast chargers.

See everything you need to know: Discover station availability, pricing, popular times to charge and when stations were last used, plus tips from other drivers.

Waitlist: Easily get in line for a busy station by adding yourself to a waitlist, we’ll notify you when a station opens up and hold your spot in line.

Roaming: Use your ChargePoint account to charge at FLO, EVgo, Greenlots, and EV Connect stations.

Driver Tips: Get helpful advice from other drivers about charging at a particular station.

Charging Activity: See your charging history and trends, including miles added and cost.

Wear your Apple Watch: Tap your watch on a station to start a charge and see miles added.

CarPlay: Access charging info on your in-vehicle display.

ChargePoint Home Flex: Schedule charging, set reminders, get notifications and track usage.

Widgets: Find a place to charge with Nearby Stations. See your vehicle’s Charging Status. Check your home charging status, set reminders and more with Home Charger.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners