69
fair

Chase Mobile®: Bank & Invest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
734 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
449 Reports
User Feedback
38%
iOS
449 Reports
62%
Android
734 Reports
Chase Mobile®: Bank & Invest - Latest Quality Issues
iOS
May 9, 2024
They don’t care
Chase bank is not a good bank anymore. They will allow scammers to steal from your account and even will proof they will not give you your money back. I have been with bank for five years now and I am now moving on to Navy Federal because I do not feel my money is safe at Chase bank
Android
May 9, 2024
Can no longer open the website on my computer. Sucks having to be my phone. Very limiting and feels very unsecure
Android
May 9, 2024
App is constantly crashing. I thought it was my phone but I got a new one and same thing. This has been over a 3 year thing. I updated the app every time I can but nothing.
Android
May 9, 2024
Can't make a user name
Android
May 10, 2024
New look is all clutter. BS. Take me to my account. Stop the forced spam at sign in.
Android
May 10, 2024
Decent app overall, but while in app it continuously gives vibration feedback even when not touching the screen.
Android
May 10, 2024
It's RIDICULOUS that Chase keeps LOCKING our accounts for each INTERNAT transfer I want to make + there is ONLY an EXPENSIVE INTERNATIONAL PHONE support available where you have to spend tons of time+ money to get the account unlocked, but it's IMPOSSIBLE TO GET A REASON for this ridiculous behavior! They still keep telling me (who is living in Germany!) to go to a Chase branch, which is not possible. This time they told me that I would need to use the APP to transfer money, but LOCKED AGAIN!!
Android
May 10, 2024
It does what I need, but it keeps telling me it's having trouble enrolling me in Zelle. That's my only complaint.
Android
May 10, 2024
Just trash!!! Chase has no incentive to improve the user interface or to even bother debugging the app.
Chase Mobile®: Bank & Invest - Product Description
Bank securely with the Chase Mobile® app. Manage your investments with J.P. Morgan and your Chase accounts: monitor your credit score, budget and track monthly spending, send and receive money with Zelle® and deposit checks.

Manage your accounts
• Review activity in all of your accounts: checking, savings, credit card, home, auto, business and commercial banking
• Deposit a check

Manage your investments with J.P. Morgan
• Get commission-free trades for stocks, options, ETFs, mutual funds and more
• Use portfolios designed by us and matched to your goals

Payments: Convenient ways to pay
• Send and receive money with Zelle
• Schedule, edit or cancel payments for your Chase credit card and other bills
• Transfer money between your accounts

Chase Credit Journey®: Check your credit score
• Take control of your credit, know where you stand, and set a score goal

• Receive free identity monitoring to help keep your information safe

Budget: Get a clearer picture of your finances
• See daily spending insights at a glance
• Set up your budget and track debit/credit card transactions
• Grow your savings consistently with Autosave

Security: Keep your money safe & secure
• 24/7 fraud monitoring for unusual account activity
• Lock and unlock your account if you misplace your card

Rewards, offers & deals
• Track and redeem your Chase rewards
• Earn statement credit by using Chase Offers with eligible credit/debit cards

Connect with Chase
• Schedule a meeting with a banker
• Find the nearest Chase branches and ATMs
• Speak with a representative 24/7

Disclosure
• Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text.
• There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations.
• For illustrative purposes only—not intended as an endorsement or recommendation. The projections or other information generated regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results
•  Commission-free online trades apply to trading in U.S. listed stocks, Exchange-Traded Funds (ETFs), and options. Option trades are subject to a $0.65 per-contract fee. Sales are subject to a regulatory transaction fee of between $0.01 and $0.03 per $1,000 of principal. There are costs associated with owning certain investments, including mutual funds and ETFs. Offer terms and pricing are subject to change and/or termination. Other fees and restrictions (including account types) apply. See chase.com/online-investing-pricing for terms and conditions.
• Options contract and other fees may apply.
• J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
INVESTMENT PRODUCTS:
•	NOT A DEPOSIT
•	NOT FDIC INSURED
•	NO BANK GUARANTEE
•	MAY LOSE VALUE
• Face ID, iPhone, iPad and Touch ID are registered trademarks of Apple, Inc.
• Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC
• Equal Opportunity Lender
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