78
good

Chick-fil-A | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
359 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
145 Reports
User Feedback
29%
iOS
145 Reports
71%
Android
359 Reports
Chick-fil-A - Latest Quality Issues
iOS
May 9, 2024
app broken
it says my phone number is already associated with another account when I just set it up last month and it texted me. I can't even order because of this.
iOS
May 9, 2024
Special instruction not allowed anymore
There used to be a special instruction text box where I can specify less sugar in my coffee. Now I have to order in the drive through lane just to specify that and it has been awful because there's a mobile through lane that's empty. Wasting a ton of time just wanting a coffee with less sugar 😑
iOS
May 9, 2024
Mobile thru issue
The app freezes when trying to scan the Mobile Thru QR code at the restaurant. Restarting and/or reinstalling app does not fix issue.
iOS
May 9, 2024
Please Fix
When I am trying to place an order from the app, it tells me to select a different payment method or try again later for some odd reason.
Android
May 9, 2024
It won't take my order.
Android
May 9, 2024
ADD A TOGGLE FOR UTENSILS!!!! I have way too many useless packages of utensils because this isn't a feature. Get with the times and stop being extra wasteful.
Android
May 9, 2024
Was working and now it sits on red chick fil a screen after latest update when wifi is on. On data, it works.
Android
May 9, 2024
Crazy inflation on prizes.
Android
May 9, 2024
This app is terrible! I never receive my points and always have trouble redeeming items
Chick-fil-A - Product Description
Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead. Chick-fil-A One® Members can receive points with qualifying purchases, redeem available rewards of your choice and reach new tiers with increasing benefits.

FEATURES
1. Find restaurants - Find Chick-fil-A® restaurants near you while searching from home or out and about.

2. Order Ahead – Place your order through your phone and pay, choose your preferred pick-up method, and let us know when you arrive.

3. Receive points – Receive points with every qualifying purchase by scanning your QR code in the Chick-fil-A® App, paying with your Chick-fil-A One® digital gift card, or placing mobile orders at participating Chick-fil-A® restaurants.

4. Redeem rewards – Use your points to redeem available rewards of your choice, including: free food rewards, birthday rewards, meal donations and more.

5. Personalized menu – We’ll remember what you like and – even better – how you like it.
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