81
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Chime – Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
47%
Android
1586 Reports
iOS unitQ Score
iOS User Feedback
53%
iOS
1790 Reports
User Feedback
53%
iOS
1790 Reports
47%
Android
1586 Reports
Chime – Mobile Banking - Latest Quality Issues
Android
May 10, 2024
It working fine then the pay check stop working. I don't like it charge you 9 dollars to transfer money
Android
May 10, 2024
great in everyway yet I have trouble transferring money to the correct place from the correct place but I'll learn the ropes soon I'm sure!!
Android
May 10, 2024
They decided (after 6 years of banking with them) to withold my paycheck for a full week for no reason. All they tell me is "Your money will be available at exactly this time" ITS MY MONEY LET ME USE IT The only thing i need help with is figuring out how to close my account you have lost a customer forever. Im desperatly in need of my money and you monsters are dangling it in front of me. just out of reach.
Android
May 10, 2024
not able to zelle any more
Android
May 10, 2024
Tried to deposit a check from my credit union account. Worked once then said every other check was a duplicate and would not deposit it to my account
Android
May 10, 2024
WARNING!!! DO NOT USE THIS APP OR THIS COMPANY. VERY SLOPPY, CLUMSY CUST SVC REPS. QUESTIONABLE (DECEPTIVE?) SETUP. My girlfriend referred me to Chime and even though she was unhappy with quite a few things about it, she told me that they were basically adequate. I downloaded the app and signed up, but there was nowhere to input my girlfriend's referral info, and once I opened my acccount, it was too late and customer service wouldn't do anything about it. Goodbye Fraudulent Company!!!!
Android
May 10, 2024
There are no bogus hidden fees, savings accounts and credit builder. only problem so far is if something fraud happens or someone steals your card, they're not helpful with recovering your money. Keep your card locked! Otherwise it's great!
Android
May 10, 2024
it's holding me money hostage and I can't transfer it to me primary bank
Android
May 10, 2024
I signed up for a credit builder account last year. Never received the card for it. They tried sending it twice. I had to have the account closed. Despite contacting customer service at least 10 times at this point, the notifications related to the credit builder account will not go away on the app. One to activate the card and one to set up the account, which just showed up today despite the account closing 9 months ago. I've done everything they've suggested to make them go away. Useless.
Chime – Mobile Banking - Product Description
Chime is the banking app that has your back. Keep your money safe with security features, overdraft up to $200 fee-free*, and get paid early with direct deposit^, with no monthly fees.

Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank or Stride Bank, N.A.; Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank or Stride Bank pursuant to a license from Visa U.S.A. Inc. The Chime Visa® Credit Builder Card is issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. May be used everywhere Visa cards are accepted.

TRUSTED BY MILLIONS
Stay in control of your money with instant transaction and daily balance alerts. Plus, enable two-factor authentication and block your card in a single tap.

OVERDRAFT UP TO $200*
We get it– when your balance is running low, the last thing you need is an overdraft fee. Eligible members on Chime can overdraft up to $200* on debit card purchases and ATM withdrawals fee-free.

SAY GOODBYE TO MONTHLY FEES
Your account shouldn’t cost you money. Chime has no monthly maintenance fees, minimum balance fees, or foreign transaction fees. Plus, access 60k+ fee-free‡ ATMs at locations like Walgreens, 7-Eleven, CVS, and more.

GET PAID UP TO 2 DAYS EARLY
Get your paycheck up to two days early^ with direct deposit, earlier than you would with some traditional banks.

MEET CREDIT BUILDER, A NEW WAY TO BUILD CREDIT
Whether it’s for gas or groceries, use Credit Builder¹ to increase your FICO® Score by an average of 30 points² with regular on-time payments. No interest‡, no annual fees, no credit check to apply.

PAY ANYONE WITH NO TRANSFER FEES
Send money to friends, family, or roommates as fast as a text – with no transfer fees.
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*Chime SpotMe is an optional, no fee service that requires a single deposit of $200 or more in qualifying direct deposits to the Chime Checking Account each month. All qualifying members will be allowed to overdraw their account up to $20 on debit card purchases and cash withdrawals initially, but may be later eligible for a higher limit of up to $200 or more based on member's Chime Account history, direct deposit frequency and amount, spending activity and other risk-based factors. Your limit will be displayed to you within the Chime mobile app. You will receive notice of any changes to your limit. Your limit may change at any time, at Chime's discretion. Although there are no overdraft fees, there may be out-of-network or third party fees associated with ATM transactions. SpotMe won't cover non-debit card transactions, including ACH transfers, Pay Anyone transfers, or Chime Checkbook transactions. See Terms and Conditions. Only SpotMe eligible members may send boosts.

‡Out-of-network ATM withdrawal fees may apply except at MoneyPass ATMs in a 7-Eleven, or any Allpoint or Visa Plus Alliance ATM.

^Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.

¹Chime Checking Account and $200 qualifying direct deposit required to apply for the secured Chime Credit Builder Visa® Credit Card. See chime.com to learn more.

²Based on a representative study conducted by Experian®, members who made their first purchase with Credit Builder between June 2020 and October 2020 observed an average FICO® Score 8 increase of 30 points after approximately 8 months. On-time payment history can have a positive impact on your credit score. Late payment may negatively impact your credit score.

³Based on Bankrate’s 2022 Checking Account and ATM Fee Survey: https://www.bankrate.com/banking/checking/checking-account-survey/

Chime received the highest 2021 Net Promoter Score among competitors in the industry according to Qualtrics®.
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