Quality degradation at Choice Hotels : Book Hotels  
Users report higher volume of Quality Issues than usual
14
poor

Choice Hotels : Book Hotels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
105 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
15 Reports
User Feedback
13%
iOS
15 Reports
88%
Android
105 Reports
Choice Hotels : Book Hotels - Latest Quality Issues
Android
May 7, 2024
Can't connect hardly at all
Android
May 7, 2024
When I first downloaded this app, it worked really well, and it was easy to use for booking a room. However, when I went on last night to place my next booking, I got a "can't connect to server, try again later message". Today, it won't let me book a room. It keeps asking me to allow it to use my location ( a setting which is already on), and it can't move past this error screen. Very frustrating!
Android
May 7, 2024
Can't log in. The server is always down I have excellent service and be around excellent wifi. I have to check my account through the website on my phone or laptop please fix this
Android
May 8, 2024
I don't know what's going on but i travel 90% and for the last month, I've been unable to use this app. Used to be quick and easy, now it's not. I have to call. Screw that. They're about to lose a diamond member.
Android
May 8, 2024
I'm tired of reloading this app. Worked for over six years. Now I have to reload about every week. What's going on?
Android
May 8, 2024
The app will not let me sign it says that an error has occurred
Android
May 8, 2024
Update this app already, it's been 2 weeks with the same bug. Will not allow me to book through the app! I have uninstalled/reinstalled it several times during 2 week period and it still glitches
Android
May 8, 2024
I was a long-time user multi-year Diamond member, and I'm never using this service again. It's literally a scam now. Lord forbid you travel for work and not have a physical card for your incidental charges because NONE of their hotels accept tap to pay options and CHOICE refuses to issue refunds because they can't figure out how to enforce a single pay policy requirement for all franchise locations and the app won't tell you if they accept or not. So It's Hilton Honors for me form now on.
Android
May 10, 2024
Some hotels not show up on n app
Choice Hotels : Book Hotels - Product Description
Travel Connected with the Choice Hotels App. Everything Choice Hotels in one convenient place. 
Search nearby hotels, manage your stays, redeem rewards and book rooms with ease and at the lowest price, guaranteed. Whether you’re planning a business trip, family vacation—or just need to make a last-minute reservation—the Choice Hotels App for iOS makes traveling even easier.  

* FIND THE BEST HOTEL *
· Locate hotels by city, address, zip code, airport, popular attractions or your current location.
· Conveniently view search results, hotel photos and street maps.
· Browse hotel information, room details, amenities and 360-degree virtual tours.
· Get immediate access to real user reviews from recent guests.
· Let your friends know where you’re staying! Easily share properties via text message, email or social media. 

* BOOK WITH EASE *
· Enjoy seamless booking at your fingertips.
· Save your credit card information for easy checkout.
· See future and past hotel stays. 
· Add upcoming stays to your calendar or to your Apple Wallet for easier access. 


* EARN POINTS & REDEEM REWARDS *
· Make the most of your trip with Choice Privileges®, our FREE rewards program.
· Take advantage of members-only savings.
· Redeem points for free nights*.
· Manage and redeem Your Extras: Use points to earn fuel rewards, digital gift cards and more.
· Book using Points Plus Cash. Members can combine Choice Privileges points and cash to reserve a room.
· Not a Choice Privileges member? Download now and enroll to start earning points towards free hotel room nights, gift cards and other rewards.

Get the Choice Hotels App® for the best booking experience on your mobile device. Enjoy your stay at any of our brands: Comfort Inn®, Comfort Suites®, Quality Inn®, Sleep Inn®, Clarion®, Cambria® Hotels & Suites, Mainstay Suites®, Suburban Hotels®, Econo Lodge®, Rodeway Inn®, and our Ascend Hotel Collection®.

*Free Nights: There are no blackout dates. Restrictions, taxes and fees apply. See Terms and Conditions for details. Amenities vary by location. There are more than 1,500 Choice Hotels with reward nights available at 8,000 points or less. Reward nights at locations worldwide are available from 6,000 to 35,000 points (excluding Australasia, where reward nights required up to 75,000 points). Point requirements may vary based on time of year. Visit choiceprivileges.com for details and redemption level information.
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