78
good
Citibank IN | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
24 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
96%
Android
359 Reports
359 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
14 Reports
14 Reports
User Feedback
4%
iOS
14 Reports
14 Reports
96%
Android
359 Reports
359 Reports
Citibank IN - Latest Quality Issues
Android
May 9, 2024
Very buggy. Keeps logging out when you navigate from one screen to another. Edit : Reduced to 2 stars. Very bad interface, does not allow even a basic function like downloading a printable statement. Focus seems to be cosmetic and not function or usability.
Android
May 9, 2024
I am in USA now. How to make a payment. Citi mobile apps do not work
Android
May 10, 2024
Pòor user interface experience. Confusing to find outstanding
Android
May 10, 2024
Not great app.One has to struggle for making payments
Android
May 10, 2024
I didn't find this app user friendly
Android
May 10, 2024
App not working sign out and costomer support is no response for existing credit 💳 customers
Android
May 10, 2024
Citi mobile app used is very good, but after password missing very crucial...
Android
May 10, 2024
Not a user friendly app....the worst app I had ever used
Android
May 10, 2024
Had to go backwards and forwards multiple times over 1 hour before new password and Pin could be obtained. A VERY BAD APP.
Citibank IN - Product Description
Citi Mobile app provides the joy of banking at your fingertips. It is a one-stop solution to manage your accounts, investments and credit cards on your iPhone. Just install the app and sign-in much faster and simpler with your Touch ID / Face ID or Internet Password (IPIN). The app is now securely linked to your User ID. Smart Banking Features: • View your account balances, recent transactions and available credit limits • Instantly transfer money, pay bills, recharge your wallet or mobile • Invest in deposits or in a host of mutual fund options • Create your own ‘@Citi’ Virtual Payment Address & transfer funds instantly via UPI without account number or IFSC • Add new payees in a simple & secure manner to immediately transfer funds via IMPS or NEFT • Convert big purchases on your credit card into EMIs • View exciting offers on your card • Manage your debit & credit card - block/unblock for domestic or international usage, Set daily transaction limits for Point of Sale & e-Commerce transactions • For Mortgage customers, you can view account statement and repayment schedule, download interest and principal certificates, pre-pay loan and apply for a new loan • Inform Citi of your international travel plan to ensure seamless transactions on your credit card • Connect with your Relationship Manager & Service Relationship Manager instantly through in-app chat, audio & video calls (available to select Citigold & Citi Priority customers) • Redeem your credit card reward points for cashback or transfer to airmiles of an airline of your choice • Register for Snapshot and view your account balances and credit card details without having to login every time • Report your lost or stolen cards and get them reissued • Upload documents for KYC refresh, PAN updation or other services • Locate the nearest Citibank ATM, branches and retailers offering Citibank Privileges Bank on the go with Citi Mobile app. Get started now. The use of this Citibank IN Mobile app is for the customers of Citibank India only. Content provided via this Citibank IN Mobile app is not specifically created for any territory other than where Citibank India operates/is licensed to operate.
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