79
good

Citymapper | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
397 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
158 Reports
User Feedback
28%
iOS
158 Reports
72%
Android
397 Reports
Citymapper - Latest Quality Issues
Android
May 7, 2024
So much better than maps. Unfortunately, I don't have the option to select multimodal for the commuter route. I ride my bike and train, individual selection works excellently only with the commuting route it is simply missing.
iOS
May 7, 2024
App sticks
If I select a journey, and then change route or do not travel, the journey remains on the app using data and battery. Is there no way of shutting down a journey that’s not being taken? Thank you
Android
May 7, 2024
Doesn't work in the metro in Marseille
iOS
May 8, 2024
Watch app not working
Once I start a journey in the iOS app, it doesn't show in the watch app anymore, it's stuck in the loading state.
Android
May 9, 2024
Best Transit App, but the information sometimes the information doesn't display. Needs better refresh rate.
iOS
May 9, 2024
No real use case for this - like a worse google/apple maps
Now why in gods green earth did they make it so you couldn’t plan a trip outside the city you choose? Eg: can’t plan a Luxembourg - Paris TGV, can’t plan a Milan - Turin Frecciarossa… etc Better use google maps, or even Apple Maps At least they removed the need for a subscription for most features (which iirc was what they had a few months ago), but they still want a subscription for no ads… The Dynamic Island thing is nice though I’ll give them that
Android
May 9, 2024
Isn't bad but there isn't an option to combine train with bus, so you don't get the bus route.
iOS
May 9, 2024
crash when search for route
Set start from Kamoi,target in Osaka,return NULL. Change target to Hoshino resorts Tomamu,App crashed.
iOS
May 9, 2024
Totally inaccurate
After the last update, you just give it a peck forward, the vast majority of routes take more than 60 to© 80 or 120 minutes, it© was never like that and it's© not like that, it seems like a crystal ball result. There's no reason to consult the citymapper, and stay in the void.
Citymapper - Product Description
Instantly compare your travel options in real-time across all transport modes globally! 

Easily navigate your city with turn-by-turn directions for all your public transportation, walking, cycling and scooter trips.

THOUSANDS OF 5 STAR REVIEWS

* "This is my favorite transit app. Full-featured and a breeze to use. I really appreciate the Uber integration."

* "Only way to get around NYC and Chicago. Easy and accurate. Download this one NOW"

* "I love it. It’s the best thing since zippers, peanut and jelly and 1 TB thumb drives"

* "Support for the SF Bay Area is particularly impressive because it aggregates all transit systems imaginable (BART, Caltrain, MUNI, VTA, etc.) into one seamless app"

FIND THE BEST ROUTE ► Simple trip planning combining all transport modes: bus, subway, train, ferry, cabs, ride share, car share, bike share, e-scooters and walking. Discover routes you never knew existed

HIT THE GO BUTTON FOR STEP-BY-STEP DIRECTIONS ► Turn-by-turn navigation for all your transit, walking, personal cycling, bike shares and scooter trips. Choose between 3 different map views, see the charge levels of e-scooters and e-bikes around you, we even help you avoid no-parking zones. We take care of the logistical thinking so you are free to enjoy the ride

EXPERIENCE ONE-STOP-SHOP MOBILITY ► Compare cab fares, hail a ride, hop on a shared bike or find the nearest e-scooter all from within the app. Our partners include: Uber, Lyft, JUMP, Lime, Bird, Spin, Skip, Scoot, Citi Bike, JerseryBike, Bluebikes, Indego, CaBi, Divvy, Metro Bike, Breeze, Bay Wheels, Healthy Ride, Relay, BCycle, SA Bike Share, GREENbike, Grid, RTC Bike, BIKETOWN, Biki 

BEAT THE RUSH HOUR CROWD ► Live wait times and ETA so you'll never miss a bus, train or ferry again. Follow your bus / train as it's approaching on a real-time map, see the best train car to board, get alerted when it's time to get off, and get in and out from the best exit at any subway / train station 

PERSONALIZE YOUR CITY ► Save Home, Work and your go-to stops or stations for lightning fast trip planning. Subscribe to your favorite subway, train, bus or ferry line for automatic disruption, delay, and status alerts

GET SOCIAL ► Share your live trip: let friends follow your live trip to know when you'll arrive. Share any location or address: one tap for others to get directions

TRAVEL OFFLINE ► Access offline the official NYC subway map, Manhattan bus map, Brooklyn bus map, Queens bus map, DC metro map, Muni Metro map, and more

CITY COVERAGE ► New York City | Chicago | Los Angeles | San Francisco | Washington DC | Boston | Philadelphia | Seattle | Miami | Atlanta | Portland | Denver | Baltimore | San Diego | Minneapolis | Houston | Phoenix | Dallas | Las Vegas | Pittsburgh | Honolulu | Salt Lake City | San Antonio | St. Louis |  Cleveland | Austin   

+ Many more worldwide! See the full list and vote for the next one in the app or at https://citymapper.com/cities

TRANSIT AGENCIES ► We use open data from transit agencies in the cities we cover, including: MTA | CTA | LA Metro | MBTA | WMATA | SEPTA | NJ Transit | Muni | BART | King Bus | MARTA | LIRR | RTD | TriMet | Metro-North Railroad | PATH | Houston METRO | San Diego MTS | Miami-Dade Transit | Metro Transit | METRA | RTC Bus | TheBus | Port Authority | DART | AC Transit | Sound Transit | UTA | OCTA | VIA | PTD | Metro Transit | RTA | Capital Metro | Broward County Transit Division | NY Waterway Ferries | Washington State Ferries | LBT | Nassau Inter County Express (NICE)| Valley Metro | Metrolink | Santa Monica Big Blue Bus (BBB)

KEEP IN TOUCH ► If you have questions or feedback or something we may have missed in your city email us at support@citymapper.com


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