Quality degradation at CNN: Breaking US & World News  
Users report higher volume of Quality Issues than usual
59
fair

CNN: Breaking US & World News | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: News
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
42%
Android
45 Reports
iOS unitQ Score
iOS User Feedback
58%
iOS
63 Reports
User Feedback
58%
iOS
63 Reports
42%
Android
45 Reports
CNN: Breaking US & World News - Latest Quality Issues
iOS
May 6, 2024
Awful
I use the latest iOS version and I updated the app to a new version, yet it's stuck in some type of a loop in the background and the app won't open. Upgrades are necessary and they are typically user-friendly.
iOS
May 7, 2024
Bugs
The latest update is riddled with bugs. Whenever I attempt to watch a video, it abruptly stops playing after just 10 seconds. Please fix this issue promptly!
iOS
May 7, 2024
Balance
You've become more unbalanced in your “take” on the news. I think you have a one-sided opinion too often.
iOS
May 7, 2024
Good grief, from bad to worse
The app has been a disastrous experience over the last few years. Videos stop playing haphazardly, won't play at all, the wrong video plays when tapping a link, and now, with the latest update, (some) videos make the app crash (on 15 Pro). And not just videos; even reading a plain text article regularly results in spontaneous app crashes. There's no pattern, just frequent crashes. How difficult is it to hire a couple of professional app developers? And then, just before you release a new version of your app, have the app TESTED by professional testers and regular users? A single star, for effort, and that's being generous…
iOS
May 7, 2024
Erratic, unstable video playback
App still exhibits erratic, and unstable video playback behaviours. Sometimes audio plays with blacked out video. This on iPad (9th Gen) with latest iPadOS. Also asks me to log into cable provider every 18 to 24 hours, this is very annoying.
Android
May 7, 2024
It can't select the word!
iOS
May 7, 2024
A news desert
CNN was never great but was always a good source of information. It now is a news desert like many other corporate media platforms only delivering a sanitized version of the news with no depth, courage, or integrity. Any reporter working for CNN is afraid to truly report anything that might be controversial or upset their corporate bosses or powerful interests lest they lose their jobs as a result.
iOS
May 9, 2024
Upgrade is very BAD.....now going to MSNBC
App is unworkable, marginal and to say inconvenient is an understatement.....too bad!
iOS
May 10, 2024
App notification promote hate
This is a very biased new channel, and their notifications ensure to fuel hate in our communities.
CNN: Breaking US & World News - Product Description
Stay informed on breaking news with the global newsgathering power of CNN.

CNN has correspondents and bureaus reporting from across the world to keep you updated and informed on what matters most.

Never miss a breaking news story or important update again. Personalize your experience and choose the news you want by category: Politics, Business, Health, Entertainment and more. Get the news you want, the way you want.

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