44
poor
Cox App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
54%
Android
106 Reports
106 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
89 Reports
89 Reports
User Feedback
46%
iOS
89 Reports
89 Reports
54%
Android
106 Reports
106 Reports
Cox App - Latest Quality Issues
Android
May 9, 2024
I've lost Internet 3 times in the past 24 hours. Reliable Internet? Yeah... Sure...
Android
May 9, 2024
late fees incurred due to expired card. no notification given, if there was ANY service for a similar price I'd switch to a different provider.
Android
May 9, 2024
I've never had a communications system with so many technical issues as Cox. Due to my TV freezing at first use in the morning,I have to reset my TV two to five times weekly. I have to either reset online, via the remote or occasionally do the old school unplug and replug. What a joke. Almost two years I've dealt with this. I have removed every service they offer with the exception of the starter package because I won't pay them anything else. Cox Las Vegas, get your act together.
Android
May 9, 2024
Service is awful my wifi keeps going out and it doesn't stay connected very long seriously there has to be a better service out there and when I find it I'm going to them cause why would anyone want to pay fifty a month for something they can't use half the time. I'm on benefits so I don't get a lot of money so I don't have money to just waste like this. Very disappointed with them.
iOS
May 9, 2024
314$ cable bill is way to much
I don't feel as though I get $314 worth of cable. We watch basic cable channels. I will be looking into other cable options.
iOS
May 10, 2024
Rates Incredibly high
Rates jumped twenty dollars,Ridiculously high prices for one phone, line and Internet
Android
May 10, 2024
You work your @$$ off to pay the d[handle] bill. On your night off enjoying your Wi-Fi the bihh don't work 😡🤬
Android
May 10, 2024
I hate your no service, service. I've set up direct billing to my bank account at least a half dozen times, in person at the Edmond store, plus when i set the accounts up. How many times does it take for this GD company take to fix my problem?? I'm about to switch and have a long talk with the Corporations commission about your worthless business!!!!! NO STARS!!!!
Android
May 10, 2024
pricing is darn outrageous
Cox App - Product Description
With the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support. Using the Cox app you can: ○ View your service details ○ Manage your bill, view statements, update payment methods and make a one time or recurring payment. ○ Check your data usage ○ Stay up-to-date with outage alerts ○ Search and browse helpful troubleshooting and how-to articles ○ Message Oliver℠, our virtual assistant, or a live agent anytime with 24/7 support ○ Update your profile information or change your password ○ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service We'll keep adding more ways to help you better manage your account.
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