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Crumbl Cookies | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
40%
Android
1599 Reports
1599 Reports
iOS unitQ Score
iOS User Feedback
60%
iOS
2371 Reports
2371 Reports
User Feedback
60%
iOS
2371 Reports
2371 Reports
40%
Android
1599 Reports
1599 Reports
Crumbl Cookies - Latest Quality Issues
iOS
May 10, 2024
App
I ordered cookies and when I got there was told they just ran out of one cookie I really wanted. I said so you just ran out? Yes, just now. Okay I ordered my cookies 30 minutes prior. Plus the are you here yet never went away. Also I don't want to wait 2 hrs for a cookie I ordered that should have been filled. The 30 dollars I spent also did not give me any Crumbl points. Very disappointed won't be back!
Android
May 10, 2024
Didn't work for me this morning when I went to place an order for delivery VERY FRUSTRATING PLEASE FIX IT
Android
May 10, 2024
They shouldn't have gotten rid of testing and mystery cookies.
Android
May 10, 2024
They could do more coupons. The cookies are ridiculously overpriced but they're amazing at least.
Android
May 10, 2024
The app is very unresponsive. If you order through the app and get to the store and click the button that you are there, it keeps saying that you're too far away. Please fix the app.
Android
May 10, 2024
too expensive
Android
May 10, 2024
Very pretty, poor functionality.
Android
May 10, 2024
sometimes doesn't work
Android
May 10, 2024
What's the point of placing an order on the app when you go to the store and you would have to wait for them to pack it up? This app is unnecessary, better to walk in and place the order in person.
Crumbl Cookies - Product Description
The Crumbl App is your one-stop shop for everything Crumbl! Whether you need cookie pickup, delivery, shipping, or catering, we’ll serve your favorite cookies, your favorite way. Download now to start earning Loyalty Crumbs that can turn into free cookies! That includes goodies like your free birthday cookie and more. Collect Rewards Points - Earn Loyalty Crumbs when you order pickup, delivery, and even catering. Once you reach 100 Loyalty Crumbs, that’ll be converted into $10 of Crumbl Cash that you can use for pickup, local delivery, or national shipping. Pickup - Order right from your phone and skip the line when your cookies are fresh and ready. Or select curbside delivery and stay in the comfort of your car—we’ll bring it to you. Delivery - Cookies without leaving your couch. For a night in, order from the app and we’ll bring warm, fresh cookies to your door. Catering - Feed the masses from your phone whether it’s a wedding, office party, graduation, or just a casual get-together. Select your pickup time, your flavors and quantity, and we’ll have it ready when you arrive. Cookie flavors vary by location. Gifting - Send a friend a box of cookies or a gift card to let them Crumbl their way. If they’ve got the Crumbl app, we can send it. Never Miss a Thing - Receive notifications on occasional promos and stay updated on weekly cookie drops. Manage Your Account - Easily manage your account details like preferred payment methods, delivery addresses, and more. Building your account also earns you Loyalty Crumbs toward free cookies! Available from: Monday - Thursday 8am - 10pm Friday - Saturday 8am - Midnight
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