50
poor

Dayforce Wallet | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
41 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
18 Reports
User Feedback
31%
iOS
18 Reports
69%
Android
41 Reports
Dayforce Wallet - Latest Quality Issues
Android
May 1, 2024
Nothing works
iOS
May 1, 2024
bugs
has the worst bugs that lock you out of your account
Android
May 7, 2024
absolutely will never use this again. My card which at the time was in my possession was used at an atm. I disputed this 2 separate times and they told me that their final decision is that I authorized the transaction. how was my card used at an atm when it was in my wallet? how did they use it without the physical card or pin number? I'm so furious. they also would not give me any information as to what atm it occurred at.. DO NOT RECOMMEND! wish I could leave zero stars.
iOS
May 8, 2024
Good and Bad
App is convenient for bridging gaps on biweekly pay. The option to freeze your card was a huge plus and recent upgrade. Downside is that they never warn you about maintenance or outages, and those seem to happen more and more frequently. Definitely don't recommend using it as a primary bank account for that reason.
Android
May 8, 2024
Sometimes the Earned Pay Request total doesn't reset when the pay period switches. Tried to report this issue but just got the ol' Indian accent run-a-round. Obviously I'm calling because it's not working the way IT HAS BEFORE, but they pretend like it's normal. I guess I'll have access to my available pay when I get my previous pay.. how convenient.
iOS
May 9, 2024
Will not refund your money back
I've called customer service now 5 times for a on hold pending charge from the gas station. They took my money out and didn't give it back. The pending charge was taken off doesn't show on the activity anymore, I've called and they said they show on their end my money was given back. I had to send screenshots of everything to prove money was not given back. It's so upsetting $125 dollars just lost because it doesn't seem like they are going to give it back.
Android
May 10, 2024
I try to connect to say force but it won't let me
Android
May 10, 2024
App won't let me log in or reset my password. It sends the same reset code every time, but it will never accept it.
Android
May 11, 2024
Can't get my direct deposit to work with them. It says access is restricted, got a new card, and still says the same thing. Called them twice and none of them were helpful at all.
Dayforce Wallet - Product Description
You work hard for your money – why wait to get it? Dayforce Wallet gives you access to your pay as soon as you earn it*, at no cost. Get paid when you want by using the app† to add some or all of your available pay to the Dayforce Prepaid Mastercard® -- as soon as the end of your workday. Then use the card to make everyday purchases, pay bills, or withdraw cash from a network of fee-free ATMs. No more waiting for payday.

You can use the app to see how much pay is available to you on any given day and add funds directly to the card. It’s not a loan or an advance – it’s pay you’ve already earned. There are no monthly fees to use the app or hidden fees‡ for adding pay to your card because it’s your money.

You can also use the app to view the current balance and transaction history for your Dayforce Card or transfer funds to other bank accounts. You can even have your regular paycheck direct deposited to the Dayforce Card, making it easy to manage your finances all in a single place.

If your employer has activated Dayforce Wallet, you can get started in three easy steps:
	1) DOWNLOAD the Dayforce Wallet app and create an account.
	2) CONNECT your account to Dayforce.
	3) ACTIVATE your card once you’ve received it, following the steps in the Dayforce Wallet app.

Features include:
	• Easy on-demand pay requests, right in the app – funds loaded right to the Dayforce Card
	• Direct deposit to the Dayforce Card – funds arrive up to two-days earlier§ than your typical payday
	• No monthly fees, no fees to make on-demand pay requests, and no account balance minimums
	• Thousands of fee-free MoneyPass® ATMs for cash withdrawal
	• Card acceptance anywhere Mastercard is accepted, online, or in person
	• Contactless payments – add the Dayforce Card to your mobile wallet

* Some blackout dates and limitations may apply based on your pay cycle and employer’s configurations.
† Standard message and data rates from your wireless service provider may apply.
‡ Consult the Cardholder Agreement and Fee Schedule for a complete list of fees.
§ The Dayforce Prepaid Mastercard is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Certain fees, terms, and conditions are associated with the approval, maintenance and use of the Card. You should consult your Cardholder Agreement and Fee Schedule. If you have any questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 1-877-723-7434, 24 hours a day.
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