24
poor
DB Navigator | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
62%
Android
603 Reports
603 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
364 Reports
364 Reports
User Feedback
38%
iOS
364 Reports
364 Reports
62%
Android
603 Reports
603 Reports
DB Navigator - Latest Quality Issues
Android
May 10, 2024
You can forget the German railway, there are people on the platform where it would be tight with 4 cars and the fancy trains with 2 cars go. So out of 5:30 hours of travel just 9 hours. Thank you DB that you can rely so much on your incompetence
Android
May 10, 2024
CAUTION - DO NOT INSTALL !!!!!! Since the last update, you have been supposed to store your login data for online banking in a third-party app!!!!!
Android
May 10, 2024
Can't understand all the negative reviews. Use the app very often without any problems. 3 tabs: Book, Travel and Profile: extremely clear. Booking is easy and fast. Criticism: on the return journey, the system always jumps one day further than the outward journey: danger of incorrect bookings. Delays, train cancellations, platform changes and much more are reliably displayed. Review: Round trip for saved connections do not go on a ticket. Bahncard can also be stored!
Android
May 10, 2024
My Deutschlandticket doesn't work
Android
May 10, 2024
Despite LTE reception, loading the ticket takes ages. Partially it will only load after an app restart. Probably they also had to save money on IT in order to pacify the shareholders.
Android
May 10, 2024
Wanted to book Deutschlandticket, had to enter my data again although logged in to the account.... Jo mai, not bad. But then I was supposed to log in to a site unknown to me with my banking access data for verification (at least that's how I understood it), which of course I didn't do. Question: What the hell is that? I suspect DB doesn't want to sell D-tickets and wants to scare people off from doing so.
Android
May 10, 2024
It's a pity that the car sequence no longer works. The tab always crashes.
Android
May 10, 2024
Finished, constantly late
Android
May 10, 2024
Buying Deutschland Ticket fails time after time, and requiring a redundant ID verification step. It's a transport ticket, the process MUST be simpler.
DB Navigator - Product Description
Tickets, real-time information, coach sequence and more Turn your smartphone into your ticket and travel at the lowest price and without ticket controls. The DB Navigator is your perfect companion for regional and long-distance travel as well as for the underground, tram and bus. From real-time information, to the current coach sequence and notifications of changes to your journey - the DB Navigator has the right service for you in every situation. Download the DB Navigator app for free here in the app store and start your digital travel companion! Digital ticket Paperless travel: Tickets for regional and long-distance transport as well as for the S-Bahn, underground, tram and bus are available in the DB Navigator. You can also save selected tickets in your Wallet. Best Price Finder Travel at the lowest price: Activate "Show our best prices" in the travel information and find the lowest price for long-distance, regional and international travel. Travel notifications Keep informed at all times: You will be notified of delays, track changes and timetable changes by push notification or e-mail. If you wish, we can also remind you to get on, change or get off the train. Quick booking Book your ticket in just a few steps: Simply swipe to the left over the desired connection in the connection section. Real-time information Everything at a glance: Find all real-time information about departure and arrival times as well as alternative connections at a glance in “My trip”. Coach sequence Relaxed boarding: To ensure that you are at the right platform section and can directly find the right coach with your reserved seat, you can view the current coach sequence in the app. Komfort Check-in No ticket control: For long-distance travel, you can use the digital ticket to check in and validate your ticket yourself at the seat immediately after boarding. Demand indicator Travel with plenty of space: With the current demand indicator, you know in advance whether you should reserve a seat or switch to another connection. Find more information at https://www.bahn.de/en/view/booking-information/booking/db-navigator-app.shtml?dbkanal_007=L04_S02_D002_KIN0059_FLYOUT-BUCHUNGSINFORMATION-APP%20_LZ01 Do you like the app? Give us your feedback right here in the app store or directly in the app under Feedback & Support. Your feedback is what motivates us!
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