24
poor
DB Navigator | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
59%
Android
615 Reports
615 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
420 Reports
420 Reports
User Feedback
41%
iOS
420 Reports
420 Reports
59%
Android
615 Reports
615 Reports
DB Navigator - Latest Quality Issues
Android
May 17, 2024
So far okay, but whenever I try to call up the car sequence, the app goes back to the "Book" view. Tried with several connections with always the same result.
Android
May 17, 2024
Logging into the DB Navigator does not work with my Samsung A32. In December'23 everything was still possible. Login only possible with other devices. But I still can't upload the digital Bahncard. Error unclear. Please let us know.
Android
May 17, 2024
You cannot buy a ticket.
Android
May 17, 2024
Makes buying the Deutschland Ticket has hard as possible. They make you give your bank account login details??? Doesn't work with DKB because they don't use push tans, so, impossible
Android
May 17, 2024
I subscribed to the Deutschlandticket on 28.04.2024, did not receive an activation email and cannot use my ticket until today, 17.05.2024. Several times tried to reach him by phone, unfortunately without success. Contact via subscription portal is also not answered. The best thing I can do is quit my apprenticeship right away, on the grounds of how helpful the DB is, namely not at all. And no, I don't have BAföG or other ways to get other tickets.
Android
May 17, 2024
The train is just the last garbage I miss because of the constantly the tug because they can't plan anything. They once failed 3 bags in a row, so I had to wait 3 hours at the station without cell phone battery and go straight to the db travel center and ask if it is going now.
Android
May 17, 2024
Not really intuitive. Why can't I, for example, put a Bayern Ticket and 2 bicycle tickets in the shopping cart and pay for it at the same time? Is there a trick that I don't know??
iOS
May 17, 2024
wrong direction of development
Actually, the app could be useful and that's how I used to feel about it. It has largely done what it should. In the meantime, it is actually no longer a real app and shares a development with many other offers. There is still an interface, but somehow a browser window has to open and the saved login is no longer enough, but has to be done again... Then please make a reasonable appearance for the mobile optimized on the Internet and tickets that are to be transferred to the wallet. So all that remains of a usable application is a mess. This has nothing to do with the wishes and needs of customers and if it's modern, then I'm old...
Android
May 17, 2024
Doesn't actually show status. Trains cancelled was showing it's on time. Unreliable service combined with unreliable/wrong information makes journeys a nightmare
DB Navigator - Product Description
Tickets, real-time information, coach sequence and more Turn your smartphone into your ticket and travel at the lowest price and without ticket controls. The DB Navigator is your perfect companion for regional and long-distance travel as well as for the underground, tram and bus. From real-time information, to the current coach sequence and notifications of changes to your journey - the DB Navigator has the right service for you in every situation. Download the DB Navigator app for free here in the app store and start your digital travel companion! Digital ticket Paperless travel: Tickets for regional and long-distance transport as well as for the S-Bahn, underground, tram and bus are available in the DB Navigator. You can also save selected tickets in your Wallet. Best Price Finder Travel at the lowest price: Activate "Show our best prices" in the travel information and find the lowest price for long-distance, regional and international travel. Travel notifications Keep informed at all times: You will be notified of delays, track changes and timetable changes by push notification or e-mail. If you wish, we can also remind you to get on, change or get off the train. Quick booking Book your ticket in just a few steps: Simply swipe to the left over the desired connection in the connection section. Real-time information Everything at a glance: Find all real-time information about departure and arrival times as well as alternative connections at a glance in “My trip”. Coach sequence Relaxed boarding: To ensure that you are at the right platform section and can directly find the right coach with your reserved seat, you can view the current coach sequence in the app. Komfort Check-in No ticket control: For long-distance travel, you can use the digital ticket to check in and validate your ticket yourself at the seat immediately after boarding. Demand indicator Travel with plenty of space: With the current demand indicator, you know in advance whether you should reserve a seat or switch to another connection. Find more information at https://www.bahn.de/en/view/booking-information/booking/db-navigator-app.shtml?dbkanal_007=L04_S02_D002_KIN0059_FLYOUT-BUCHUNGSINFORMATION-APP%20_LZ01 Do you like the app? Give us your feedback right here in the app store or directly in the app under Feedback & Support. Your feedback is what motivates us!
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