68
fair

Decathlon Sports Shop | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Shopping
Work at Decathlon International? Unlock additional insights
30-Day Trend
 
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Fair
 
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Epic
Work at Decathlon International? Unlock additional insights
Android unitQ Score
Android User Feedback
97%
Android
640 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
23 Reports
User Feedback
3%
iOS
23 Reports
97%
Android
640 Reports
Decathlon Sports Shop - Latest Quality Issues
Android
May 17, 2024
The app is very complex, it's difficult to navigate; It is slow and has several problems. It's also not helpful to contact their customer service because they're not going to solve the problem. I get the impression that Decathlon (as a company) is getting worse than it was a few years ago despite raising its prices.
Android
May 17, 2024
The app sets the langage accordingly to the country you select. So its not possible to translate if you live or travel abroad.
Android
May 17, 2024
This app is a failure... I'm trying to buy something, it's either "Out of sync, log in again" or I'm going into "My Cart" and there's a black background where I can't do anything... When trying to change the data and reinstall, it is exactly the same :) On the 5th attempt to buy I gave up and I'm looking at other sellers...
Android
May 17, 2024
Very bad experience. It doesn't let you buy
Android
May 17, 2024
The wish list is a pity that it cannot be expanded (or possibly limited) to save more products. By the way, the application is very good.
Android
May 17, 2024
It works very slowly, despite good internet and memory. It is impossible to use normally, I don't even know what the problem is. Despite the fact that I chose filters, only the first products agree with them, after a dozen or so they start to be all of them. Please add features such as in-store/online search only
Android
May 17, 2024
The app works like 💩 . There is no point in making applications if a browser is used to finalize the order anyway. Just placing an order takes ages! In addition, the 5% discount code comes in and the price is reduced, but if I want to pay, I already have the old price to pay without the discount... I struggled for half an hour to make an order through the app for nothing...
Android
May 17, 2024
It won't open
Android
May 17, 2024
Display invoice does not work
Decathlon Sports Shop - Product Description
Shop thousands of high-quality sportswear, workout clothes and cutting-edge sports equipment for kids and adults alike, at the lowest prices - all from the palm of your hand. We stock sports gear for everyone; whether you’re a semi-pro, casual participant or a complete beginner. You will find the world’s biggest names in our collection; brands you know, love and trust, including giants like Adidas, Nike, Timberland, Puma and more. Get inspired with our innovative range and experience online shopping done right. 

Download the Decathlon app now and be the first to know about our competitive offers, browse thousands of product lines and enjoy a smooth, secure and convenient checkout.

Get all of Decathlon straight to your phone and shop all things sports. We’ll tailor our push notifications to make sure you only hear about products and promotions you’re interested in.

Browse thousands of product lines from the comfort of your home, from sportswear to equipment, review your purchase history and transform your in-store shopping experience with access to our huge product catalogue with a quick barcode scan.

📚Access the Full Catalogue - Find all your favourite sports gear as you browse across 70 sports, and 1000s product lines and top brands.

🎁Build your Wish List - Don’t lose your prospective buys. Save your soon-to-be-yours until you’re ready to checkout.

🧾 Online Receipts - Process returns and exchanges paper-free and hassle-free. You can even add your physical receipts to your account for easy access.

🛒Speedy & Secure Checkout - Add your favourite payment method and place your order within seconds.

🔔Get Push Notifications - Stay up to date with our latest products launches, exclusive offers, order updates and in-store events.

🔑Mobile In-store Guide - Unlock extra product information and customer reviews in-store - only a quick barcode scan away.

💭Share items - Need a second opinion? Share your would-be purchase with only a couple of clicks before heading for the checkout.

ℹ Access Store Info: - Get real-time, in-store stock updates on your favourite products, upcoming events, as well as opening hours, contact details and more.

We here at Decathlon do things differently. We live and breathe the brand, which is why we created our own in-house brands - to make sure it’s done right. As experts in our fields, we offer you products filled with decades of knowledge and experience as we create, design and manufacture our own products in our own studios and labs. Here are a few you might have heard of:

Quechua
Kalenji
Kiprun
Geologic
Evadict and so much more.

Shop Decathlon to enjoy:

- 365 Days Return Policy (including warranty)
- Product Rentals from £20 a day
- Workshop Services:  Free bike safety check for purchases made within first 3 months
- Free Pick Up In-store
- Flexible Payments with Klarna, Paypal, Gift cards and more

With over 20 Decathlon brands and growing, we care about what we do and innovate the industry. So why not become part of the family?

Decathlon is all about ever-evolving, high-performance design, the best quality at the lowest possible price, and expert advice that customers of all ages, backgrounds and skill levels can access in-store or online, from anywhere, at any time.

We’re not just about products, we’re about a lifestyle. Living and breathing our mission statement of health and fitness.

Check out our Decathlon Coach app to help you take care of your fitness and health, no matter your objective or fitness level. Get free, custom and varied training programs; from personalised running and cross-training to yoga, fitness training programmes and so much more.

Download our Decathlon app today and shop for products only found here. We make browsing, purchasing and checkout easy.
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