58
fair

DiDi Rider: Affordable rides | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
91%
Android
2688 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
259 Reports
User Feedback
9%
iOS
259 Reports
91%
Android
2688 Reports
DiDi Rider: Affordable rides - Latest Quality Issues
Android
May 10, 2024
Their drivers in Curicó, Chile, are like horto!! If the fare is low, they don't take your ride and wait until it goes up. On top of that, if you pay by card, they won't take your trip either. Who controls this? Thank goodness there are more apps and NOT like this one.
Android
May 10, 2024
Terrible application super high rates for the units they send you, they already want to charge as if it were Uber Black or SUV hahaha
Android
May 10, 2024
I ordered a car a while ago and used my mercado pago card as a form of payment, he debited me the money and then canceled my trip because I didn't have cars. The money has not been returned to me yet, even though it was weakened without having a confirmed car, what can I do to get the money back?
Android
May 10, 2024
IT'S A SHAME THAT THEY CONFIRM THE TRIP.. YOU WAIT, YOU LOSE TIME AND THEY ASK YOU BY MESSAGE HOW YOU PAY. IF YOU PAY BY CARD, YOUR TRIP WILL BE CUT SHORT. YOU'RE IN AN EMERGENCY AND THEY'RE WASTING YOUR TIME. THEY HAVE TO BE KICKED OUT. YOU CAN SEE THAT THEY DON'T NEED WORK
Android
May 10, 2024
So far only once has a driver not arrived, otherwise always on time.
Android
May 10, 2024
In the short time I've been using it I've had very bad experiences, with the prices, with the drivers, and with the routes. Rude drivers and without knowledge of where they have to take you, prices too high for that type of service, they raise prices from one moment to the next for the simple fact that a drop of rain falls, apart from the fact that you cannot cancel the service after 4 minutes, if you do they charge you for it that is?? Use YANGO which is the opposite 🥱
Android
May 10, 2024
I think it's rubbish, because of the fact that they abuse the prices, sometimes, a place 6-7 km away is more than 300 pesos. And many times it takes time to find a driver and if you want to cancel, they charge you a commission, barely give you a few seconds to cancel or charge you.
Android
May 10, 2024
So far the app has not failed, the problem is with the drivers: They cancel trips almost when they arrive at the site Some drive with the cel in their hand Being the cars of 5 people - including the driver - do not allow the remaining 4 people to enter. Most are moving to cash instead of card.
Android
May 10, 2024
Twice when I cancel a trip (or the driver cancels it) they charge me for the trip and when I get into my history they tell me that they have refunded my money, but my card does not have the refund. It bothers me that it's already happened to me twice. The first time I didn't have that much of a problem and I didn't even want to claim the money, however, today I had an urgency and I needed transportation. I hope they can refund my money. I don't recommend it at all.
DiDi Rider: Affordable rides - Product Description
Do you need a ride? Or are you craving for a pizza? Ride wherever you want or order food delivery with DiDi, the world's largest mobility app and professional food delivery platform! Order a car in just three taps and travel more relaxed a comfortable. Order delicious food from your favorite restaurants with fast delivery. Download the app and enjoy our special discounts!



Download the DiDi Rider app now and guarantee a quality, economical and safe private transport service. You can also enjoy great food anytime, anywhere. Order your favorite pizza, hamburger and tacos. A complete app to make your day easier.

DiDi offers these services:
DiDi Express: cheap and safe trip with a qualified driver.
DiDi Economy: cheaper travel, but with the same quality as the DiDi Express.
DiDi Taxi: request a taxi by cell phone to travel more comfortably (available in some cities).
DiDi Delivery: deliver or receive your order, package or document cheaply.
DiDi Flex: you choose the price of your trip.
DiDi Food: enjoy great food anytime, anywhere
DiDi Moto: Enjoy better rates and faster rides

More savings on your travels and safe deliveries
With the DiDi Rider you can travel economically! Order a taxi or a private driver and take cheap trips wherever you want. Do you want a mobility app where you can save money? Then download DiDi Rider!

Food Delivery
Order food from restaurants easily with DiDi! In just 3 simple steps, you can enjoy your favorite delivery without leaving your home.

Your safety is the most important thing
Safe travel first. All DiDi drivers go through a selection process, where only the best are judged. With an extra step of security, you can share your trip in real time with trusted contacts. In an emergency, press the safety button. Travel safely with DiDi!

Choose your payment method
Select the best payment method, credit or debit card, via the app, or cash payment (only available in some cities). DiDi offers discount coupons and exclusive promotions for you to travel cheap. Enjoy it!

Ease of ordering cheap travel deliveries
With DiDiRider you can travel or order package deliveries with ease. Just enter your current location and destination, and we'll find the nearest private driver or taxi driver. You can see the driver's location in real-time and how long it will take to arrive. Request one of our services, such as DiDi Taxi, to travel cheaply on the largest transport platform in the world!

How to request a trip on the DiDi platform
Download the DiDi Rider app and create an account.
Enter your location and destination.
Select payment method: credit card, debit card or cash payment (available in some cities).
Click "Confirm" and we will find a driver nearby. You will be able to see all vehicle and driver information, including their real-time location and how long it will take to arrive.
Give your opinion at the end of the trip: so that DiDi maintains its quality of service.
With DiDi Rider, you can order safe travel, fast deliveries and enjoy a low fare and a private transfer service with a qualified driver. Also, you can choose to pay cash or card when ordering a cheap trip.

Need some help?
Visit https://mexico.didiglobal.com/centro-de-ayuda or contact us at help@mx.didiglobal.com or call 800 988 8888.
Want to improve your unitQ Score by 20% within 30 days?
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