43
poor

DigiD | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
156 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
48 Reports
User Feedback
24%
iOS
48 Reports
76%
Android
156 Reports
DigiD - Latest Quality Issues
iOS
May 7, 2024
Login not working
Logging in on the same device (phone) with the DigiD app does not work. It says 'you are logged in', but then the site is gone.
iOS
May 7, 2024
Kutapp
You can hardly do anything with it
iOS
May 8, 2024
worthless
Crappy totally unclear app!
iOS
May 8, 2024
Miserable
I'm now getting the message 'is your app on your device?' Yes, it is on this device and yet it does not work. I don't have the time or inclination to reactivate everything. It takes me and many with me an incredible amount of patience and time.
Android
May 8, 2024
App icon is no longer recognizable. Has 1 monotonous color without your digid logo in it.
iOS
May 8, 2024
ID check is not working
I tried this so many times and it just gives error without even scanning. Other apps in my phone are able to scan ID through NFS reader except this app.
iOS
May 8, 2024
Not satisfied
Too many times I can't log in because it says there was no activity for more than 15 minutes.
iOS
May 9, 2024
Terrible app
The app always hangs when I want to log in to a website. Sometimes the app throws me out completely and I have to do an id check again. Super annoying.
Android
May 10, 2024
Way too many actions and a QR code that is not read
DigiD - Product Description
Start using the app?
Activate the DigiD app first. Open the DigiD app and follow the steps in the app.
Need help with activation? Look at: www.digid.nl/digid-app

How do I log in with the DigiD app?
Logging in with the DigiD app can be done in two ways:

1. On your phone or tablet you log in with just a pin code.
2. Or log in on a computer using the app. You take over a verification code, scan a QR code and then enter your pin code.

DATA PROCESSING & PRIVACY

The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.

By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.

1. The user's personal data will be processed in accordance with applicable privacy legislation. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations. The privacy statement and legislation and regulations can be found at www.digid.nl.
2. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
3. The DigiD app complies with security measures that are comparable to the security measures of DigiD. DigiD also uses the security mechanisms of the operating system.
4. The user is responsible for the security of his mobile device.
5. For the DigiD app, updates can be automatically downloaded and installed every now and then via the app store. These updates are intended to improve, expand or further develop the DigiD app and may consist of solutions for program errors, advanced functions, new software modules or completely new versions. Without these updates the DigiD app will possibly not function or not function properly.
6. Logius reserves the right to (temporarily) stop offering the DigiD app in the app store or to (temporarily) stop the operation of the DigiD app without stating reasons.
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