Quality degradation at Oportun - Save, borrow, budget  
Users report higher volume of Quality Issues than usual
42
poor

Oportun - Save, borrow, budget | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
53%
Android
39 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
34 Reports
User Feedback
47%
iOS
34 Reports
53%
Android
39 Reports
Oportun - Save, borrow, budget - Latest Quality Issues
iOS
May 5, 2024
It used to be good
Update: App still like before except one thing: my bank has yet to be overdrawn because Oportun doesn't save enough in any of my buckets to do so. So sad that Oportun is getting worse because I love the idea of the app. But it needs to save more so that the goals can be reached by the date I allow. I have the money to do so! Original: Recently, the app has not been saving at all or very little. I've fixed requirements within the app so it has the ability to start saving more, but the app is just super slow and takes forever. Some pockets haven't been saving at all! There's also no way to move money from one bucket into another bucket which seems like such a simple and necessary idea. Last, as like before the app was sold, the app takes a long time to get information from the bank, so it's not uncommon for a bank account to be overdrafted, even if you have low balance protection on. At this point, I'm wasting $5/month.
Android
May 5, 2024
They collect and collect money and I don't see the balance decreasing, they are falling for the scam
iOS
May 6, 2024
do not use this app!!
This app is a complete scam. They don't do advances and they don't help with anything! They constantly charged me money out of my account in amounts higher than $60! Fraud! They need to be removed out of the play store.
Android
May 6, 2024
Takes to long to send my money back
iOS
May 7, 2024
To many days to see my money in the bank account
The perfect will be see my money instantly
Android
May 8, 2024
I used this app as Digit and enjoyed it but I tried to close the account when it became Opportun because I was barely getting by. I even got the goodbye message then today they charged a subscription fee for an account that was supposed to be closed. Opportun is right because they were opportunistic in taking my money and probably won't refund the subscription fee that wasn't supposed to have been charged.
Android
May 8, 2024
I've had this app for about 8 years and loved Digit because it worked like it should. Now my money gets taken from my banking account but I cannot withdraw my money... I'll get an email telling me it's on the way but it never leaves my Oportun account. I would like to have my money back now so that I can leave because this isn't what I am paying a subscription fee for.
iOS
May 9, 2024
Good concept bad execution
The app is a good idea but you pretty much have to move money to your goals manually. It never transfers enough to reach your goals on its own.
iOS
May 9, 2024
Fraud
Hi! I downloaded the app and went through the process and decided not to proceed further. Next thing I noticed, I was receiving multiple debits out of my account from this company. I immediately contact my bank to inform them there was fraud. Please don't be a victim!
Oportun - Save, borrow, budget - Product Description
Oportun is the savvier way to meet your money goals. You can save without thinking about it, invest at your own pace, and manage your Oportun loan and credit card in one place. 

Our app guides your money toward your goals in a way that takes your spending habits, income, money goals, expenses, and overall financial situation into account. It's an effortless tool to help you save, invest, and track your finances. Members typically save thousands of dollars a year* without feeling it. 

 
SAVE EFFORTLESSLY 
Oportun learns your spending habits and saves amounts you won’t feel, but add up fast. You can add an unlimited amount of savings goals and little by little, we will help you reach them all without impacting your other finances. Our app also serves as a progress tracker for your savings goals. 

 

BORROW WHEN YOU NEED TO 
You’re more than a credit score and we take that into account. Our loans are designed to help you build your credit, so you can apply without a credit history**. Once approved, you can manage your loan alongside our other effortless financial tools. If you already have a loan through Oportun, you can use the app to manage it too. 

 

INVESTING THAT WORKS FOR YOU 
Start investing with the Oportun app. It knows your spending habits, bills, bank balance, and saving goals. Then it uses those details to find smarter amounts to invest that won’t take away from your expenses or anything else you’re planning for. 

 
HOW IT WORKS 

1. Link your bank account so our app can learn your spending habits and expenses. 

2. Set up as many savings goals as you like. 

3. We’ll get to work with small transfers saved often. 

 
PUT OPORTUN TO WORK 
Get started with 30 free days of saving and investing. After that, you can enjoy effortless money management for just $5/month. Cancel your subscription anytime. Plus, the Oportun app is free for members to use for the purpose of monitoring and paying their loan and credit card. Our app is available in English and Spanish.  

- - - - - - - 

Oportun also offers personal loans in certain states through its partner Pathward, N.A., and credit cards through its partner WebBank, and those products are subject to credit approval. 

Investment advisory services provided by Digit Advisors, LLC, SEC-registered investment advisor. Brokerage services provided by DriveWealth LLC, an SEC-registered broker-dealer and member of FINRA/SIPC. Investment accounts are: (i) not insured by FDIC; (ii) not a deposit or other obligation of, or guaranteed by Digit or another depository institution; (iii) subject to investment risks, including possible loss of the principal amount invested. 

Standard data charges may apply when downloading the app. 

*Based on average saves of all paying app members in the prior 12 months. Not a guarantee; results will vary based on your income and spending. 

**While a prior credit history is not required to qualify, credit reports will be requested and considered for all applicants. 

*** Oportun does not share information between its affiliates or partners without consumer consent or as otherwise allowed by law.
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