68
fair

Disneyland® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
24 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
56%
Android
134 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
104 Reports
User Feedback
44%
iOS
104 Reports
56%
Android
134 Reports
Disneyland® - Latest Quality Issues
Android
May 6, 2024
I wish the app let you know where the all the characters are located. Also, when typing to look for a food item, places of where the item is being sold should only come up and other things.
Android
May 6, 2024
First suggestion, include Genie + in the ticket price. I had accidently clicked on so many advertisements when I had already purchased it for the day. Second, app is too cluttered with unhelpful things. Map, Ride/Event Times, Lightning Lane, Food. That is all that is really needed. Three, having to scan every person, everytime on lightning lanes is tedious and makes me feel embarrassed. Figure out a way to lump a group together to a single scan.
Android
May 6, 2024
Uses a lot of data (an unnecessary amount). Make sure you have lots of data on your cell plan, especially if you are roaming. It is information overload with Disney. Would be nice to have something more streamlined. The Planner does not make a plan, it's just a list. The wait time map is the best feature.
Android
May 6, 2024
I hate this app feature. I'm wasting so much time. I'd rather have the bracelets and be stamps or plastic I'd cards. Like I said, I really really find this app awful!
Android
May 7, 2024
I'm 73 and love Disneyland but some of the uses of the apps are difficult for us seniors. Especially trying to order food. This app is a little more manageable once our grown children show us how to use it.
iOS
May 7, 2024
Can’t talk to a person
Could not get help for ticket transaction.
Android
May 8, 2024
My first day of using the app I had to try to open the hotel reservation part of the interface a dozen times throughout the day before it worked. When trying to order food, it also constantly gave an error. A member of staff informed me that it wasn't working because that location was changing its menu. There was no indication in the app of this. The 'unlock room' function stopped working after about a day and a half, leaving me locked out. I wish I could give this app less than one star.
iOS
May 8, 2024
Not very accurate
My other app changed so I thought I would try the "official" app. Rides that were closed showed wait times, open rides showed as closed and after the parade ended and wait times grew the app didnt update. Now I also have to keep logging in over and over.
iOS
May 9, 2024
Log in issues
Not letting me log in.
Disneyland® - Product Description
Download the official app for the Disneyland® Resort! Enhance your next visit with an enchanting mobile experience. Buy your tickets, use the complimentary Disney Genie service planning tool, browse maps, locate Disney Characters appearing throughout the parks and much more!

Make your theme park visit easier and more fun by taking advantage of our complimentary new Disney Genie service, which grants you a personalized itinerary that seamlessly maps out your special day with updates that continue during your visit.
Create your very own personal Tip Board to track estimated wait times for your favorite experiences and more.
Quickly access current estimated wait times and forecasted wait times for attractions, check park hours, find Character Greetings, view showtimes and more.
Buy park tickets* and make park reservations with the app and show your barcode at the gate for admission when you first get to the park! No e-tickets to print out.
Order Ahead and Save Time: Enjoy mobile food and beverage ordering at select dining locations.
Make Dining Plans: Browse restaurant menus and make dining reservations right on your device. Then, conveniently check in for your reservation via the app at participating locations. No reservation? You can add your party to the mobile walk-up list at select restaurants (subject to availability).
View Disney PhotoPass® photos: Enjoy unlimited digital downloads of your photos taken on select days by our professionally trained Disney PhotoPass photographers at magical must have iconic locations and select attractions when you purchase Disney PhotoPass+ or Disney Genie+ service. Don’t forget to ask your Disney PhotoPass photographers for Magic Shots to add those extra shots only available from Disney PhotoPass® service. †
Save time at the Hotels of the Disneyland Resort: Manage your hotel reservations, start your check-in process, get reservation updates and more!
Exploring Made Easy: Find what you’re looking for quickly with GPS-enabled maps that show your location and the attractions, restaurants, shops and more near you.
A Must-Have for Magic Key holders: Link your Magic Key pass to access your discounts at select dining and merchandise locations. Show your Magic Key pass via the Disneyland app when you arrive!
 Locate Favorite Characters: You’ll magically know when and where Disney Characters are appearing in the parks.
The Details You Need: See park hours, schedules, accessibility information and descriptions for attractions, dining and more.

*U.S. and Japan residents only.

**Legacy Passholders: Don’t forget to bring your Passport and valid photo ID!

You’ll still need to show a valid Annual Passport card for Passholder discounts and more.

†Disney PhotoPass is subject to the Disney PhotoPass terms and expiration policy.

Note: Some app features require location data or for you to register by providing your full name, country, birthdate and email address in order to use them. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. Optional planning tools may also ask you about your travel party or allow you to save a credit card to your profile for online purchases.

This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel.

Features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection. Must be 18 years or older to make purchases.

Terms of Use: http://disneytermsofuse.com/
Privacy Policy: https://disneyprivacycenter.com/
Your US State Privacy Rights:  https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
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