Quality degradation at DNB Mobile Bank  
Users report higher volume of Quality Issues than usual
51
poor

DNB Mobile Bank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Finance
Work at DNB ASA? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at DNB ASA? Unlock additional insights
Android unitQ Score
Android User Feedback
55%
Android
38 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
31 Reports
User Feedback
45%
iOS
31 Reports
55%
Android
38 Reports
DNB Mobile Bank - Latest Quality Issues
Android
May 1, 2024
Difficult to use for users with visual ADHD!
iOS
May 1, 2024
The form blocks the use of the account.
I can't sign in to the app. A form pops up that takes 2 hours to fill out and there are a lot of weird questions. And these questions cannot be answered unequivocally. Please remove this form. A very inconvenient application.
iOS
May 2, 2024
Lack of urgent payment
Lost all recipients when transferring from Sbanken and no longer have urgent payments
iOS
May 2, 2024
Interest rates
Too high a loan rate!
Android
May 3, 2024
This app keeps deteriorating with each update. New errors follow. Now, not even PIN for cards can be extracted.
Android
May 4, 2024
Do not immediately get a receipt when I pay to private person
Android
May 5, 2024
Unable to perform all banking services in the app. Must also use the app Spare, which should have been unnecessary. Other banks can manage with just one app. So should DNB. Shameful that DNB does not let me continue to be a customer of Sbanken.
Android
May 6, 2024
Slow and not very user-friendly
Android
May 10, 2024
About as useless as the new sbanken app, can't find a bank statement, and am told to use the sbanken app where I again am told to use the dnb mobile app. Logging in online banking and fullverson mobile banking does not help either. Chat customer service constantly out of order, steer clear !
DNB Mobile Bank - Product Description
Our banking app will give you a complete overview of your finances. You can access and manage your money quickly and easily.

PAYMENTS 
- Swipe to pay and transfer money. 
- Left to spend – get an estimate of how much money you will have left when all upcoming payments are done. 
- Scan bills – no more KID!  

SPENDING 
- Get an overview of where your money goes. 
- Categorise payments and upload receipts. 
- Get an overview of your subscriptions. 
 
CARDS AND ACCOUNTS 
- Get an overview of your cards, accounts and balances. 
- Add accounts from other banks and make payments in the app. 
- Block and unblock your cards or order a new one. 

LOANS 
- See your DNB pre-qualification letter in the app. 
- View your student loan from Lånekassen on the Loans & credit page.
- View your mortgage details and make additional down-payments. 
- Check your car’s value and loan details. 
- Apply for a consumer loan. 
 
CURRENCY CONVERTER 
- Get the latest foreign exchange rates. 
- Use location-based currency when traveling abroad. 

FUN STUFF! 
- DNB Balance Peek (widget) – check your account balances without logging in to the app. 
- Siri support. 
- Haptics (active touch). 
- Customised themes for different loyalty programs.
 
We are constantly working to improve the app with new features and upgrades. Please enjoy!

Our terms and conditions: https://www.dnb.no/en/global/generelle-vilkar.html
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners