79
good
Doctolib | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
90%
Android
982 Reports
982 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
108 Reports
108 Reports
User Feedback
10%
iOS
108 Reports
108 Reports
90%
Android
982 Reports
982 Reports
Doctolib - Latest Quality Issues
Android
May 8, 2024
Not easy to use for my age
Android
May 9, 2024
What I don't like is looking for a doctor near you the app shows other city
iOS
May 9, 2024
Not working
Impossible even to register!! I also asked the support but no one answers, trying through the app is useless because it works very badly, you can't get to the bottom of it!!
Android
May 9, 2024
Impossible to make an appointment within 3 days or same day super long loading time
Android
May 9, 2024
The app has been bugging for weeks and freezes on the first page of my account. It's hellish, I can't make my appointments on my smartphone anymore! Forced to go through the computer AND YOU NEVER FIX THE PROBLEMS ON THIS APP OR RESPOND TO MESSAGES it's hellish.
Android
May 10, 2024
Although it is set up more as a commercial app aimed at promoting the services of medical specialists, in general it is quite intuitive and sufficiently usable for contacts with one's doctor. In the MAKE A REQUEST section, if you add more than three attachments, the SEND button disappears from the bottom of the screen; The app doesn't allow you to scroll down the page. Please resolve as soon as possible. I find it absurd not to be able to take screen shots in this application.
Android
May 10, 2024
You can't choose the ideal language, even though the app supports other languages. If you change the language, you are forced to change the country and the reservation does not work. Not even a screenshot is possible 😅🤷🏻 ♂️, it doesn't make sense.
Android
May 10, 2024
Well thought out but poorly done, although you select Statutory as the type of insurance, self-payers and private patient appointments are still happily displayed, which are then only recognizable as such at the end of the appointment selection.
Android
May 10, 2024
Impossible to make an appointment.... What is Doctolib used for in this case?
Doctolib - Product Description
L'application mobile de Doctolib vous permet de gérer votre santé plus simplement : • Accédez aux disponibilités de dizaines de milliers de professionnels de santé. • Prenez rendez-vous en ligne, 24h/24 et 7j/7, pour une consultation physique ou vidéo. • Recevez des rappels automatiques dans l'application. • Retrouvez votre historique de rendez-vous et vos documents médicaux. Découvrez la consultation vidéo de Doctolib et gagnez en confort de vie : • Gagnez du temps : consultez à distance là où vous le souhaitez et éviter les déplacements • Obtenez un rendez-vous plus rapidement : 2 consultations vidéo sur 3 ont lieu moins de 24 heures après la prise de rendez-vous. • Réalisez une consultation de qualité : sécurisée et remboursée comme une consultation physique Doctolib est le leader de la prise de rendez-vous en ligne avec aujourd'hui : • 80 millions de patients • 340 000 personnels de santé Votre santé. Vos données. La confidentialité de vos informations personnelles est une priorité absolue pour Doctolib et guide notre action au quotidien. Pour en savoir plus : https://about.doctolib.fr/confidentialite/ Une question ? Rendez-vous ici : https://www.doctolib.fr/help
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