81
good
eero wifi system | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
167 Reports
167 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
36 Reports
36 Reports
User Feedback
18%
iOS
36 Reports
36 Reports
82%
Android
167 Reports
167 Reports
eero wifi system - Latest Quality Issues
iOS
May 2, 2024
Terrible experience
I am using Amazon login and get logged out constantly which make annoying to use, plus does not recognize phones that were previously connected and sends nonsense notifications. Need a massive UX review.
Android
May 2, 2024
since the last update ultra lame in the entire house, sometimes no connection at all
iOS
May 4, 2024
Constantly breaks
They release updates that will erase all your settings. The guest network just turns off at random. I'm at the moment having to set everything up from scratch again because a new release caused everything, even my network, to just disappear. I wish I had never spent the money on this router. Will never buy an eero again.
iOS
May 5, 2024
Software history is broken
For couple of releases- Software update history is broken and there is no way to see the history from the app.
Android
May 5, 2024
The echo dot eero function doesn't work outside of US. Why?
iOS
May 5, 2024
Works great unless you have a prior network
We had eero in my old apartment, but when we moved, we lost the devices. I bought a new set and it was very difficult to find the setting to delete an old eero network. I had to call tech-support. But once that was solved, the new network set up was great.
iOS
May 6, 2024
App confuses itself…
I have had the app for almost a week now and every once in awhile it gets confused and wants me to log in even though I would expect to be logged in. Closing the app and reopening it “fixes” it and causes the app to work as expected. Other than that, the app has been great thus far!
Android
May 7, 2024
do not get oxio and eero. it worked for the first couple months and now a year later internet is incredibly slow, and cuts out for days at a time.
iOS
May 8, 2024
Easy to set up but big problem connecting to Amazon
Works just okay. Lots and lots on glitches.
eero wifi system - Product Description
The eero app allows you to easily set up and manage your eero WiFi system (sold separately). The world’s first home WiFi system, eero blankets your home in fast, reliable WiFi. eero stays new and gets better with frequent software updates, improving performance, while also bringing new features and security improvements. It’s simple to set up and easy to manage. With a network that expands as far as you need, you’ll finally be able to stream, work, and play, from every corner of your home — and from the backyard, too. eero features: - Setup in minutes - Automatic updates with new features, performance improvements, and the latest eero security standards - View and manage your network from anywhere - Easily and securely share your network with guests - Schedule or pause internet access to manage screen time - Block devices from using your network - eero Plus (sold separately) - a subscription service that includes advanced security, additional parental controls, and VIP access to our team of WiFi experts. It also includes a suite of online security solutions, including a password manager, antivirus software, and a VPN powered by Guardian. We want to hear your feedback. For any feature requests or thoughts on how we can improve, reach out at support@eero.com. By using this app, you agree to eero’s Terms of Service (https://eero.com/legal/tos) and Privacy Policy (https://eero.com/legal/privacy).
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