6
poor

Eurostar Trains | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
23%
Android
14 Reports
iOS unitQ Score
iOS User Feedback
77%
iOS
47 Reports
User Feedback
77%
iOS
47 Reports
23%
Android
14 Reports
Eurostar Trains - Latest Quality Issues
Android
May 7, 2024
Nobody. The app has been bugging all day. Impossible to contact the after-sales service. A shame. To be avoided?
iOS
May 7, 2024
The bugg app
Suddenly, the app refuses to open. Embarrassing if you relied on it for its tickets!
iOS
May 7, 2024
Faulty update
Since the last update (May 7th) the app no longer opens. Iphone running ios 15.8.2
iOS
May 8, 2024
Crashes instantly
Hello, The app crashes instantly when running it…
iOS
May 8, 2024
App not working
The app just crashes after latest update. Useless.
iOS
May 8, 2024
It's not opening
Application does not open
iOS
May 9, 2024
Unusable
The app was fine before. Tried to use it recently and was forced to update it. After updating the app won't even open, and looking at other recent reviews this has been an issue for a while.
iOS
May 9, 2024
App remains buggy
Pretty regularly, when trying to book, I can‘t select dates or the app will freeze
iOS
May 9, 2024
Impossible to change country code
I have repeatedly (across versions) tried to change the country code for my phone number from +44 to +49. I always receive a success message in the app, but it keeps reverting to +44 which then shows up as my number in bookings as well Also would be good to be able to store API data in the app
Eurostar Trains - Product Description
Introducing your essential travel companion: the Eurostar app. 

From booking a ticket to destination inspiration, our app helps make your high-speed train trip simple, fast and fun. 

And it’s available in English, French and Dutch.

Perfect whether you’re off for a romantic sojourn in Paris, a bière-filled break in Belgium, or a weekend of culture in the Netherlands.

Here’s what the app lets you do:

Book tickets to over 100 destinations 
It’s quick and easy to book tickets. And it’s a doddle to pay for them using Apple Pay or PayPal. 

Quick access to your mobile tickets 
Save time and trees. Store your tickets in the app or in Apple Wallet ready to scan at the ticket gates.

Manage your bookings on the go 
Plans changed? No problem. Change your journey dates, seats or travel arrangements with just a few taps.

Live train times and travel alerts
Get real-time updates about the status of your train.

Manage your Club Eurostar membership
Access exclusive discounts and benefits using your digital membership card. 

Check your points balance or spend your points. 

Use our fast-track Business Premier ticket gates, or entry to our exclusive lounges if you’re a Carte Blanche member. 

Let us be your travel guide…
Essential destination guides and travel maps

Find your way around like a true local and explore the best our destinations have to offer with our insider city guides and maps. 

You can also book tickets to attractions, get 2-for-1 entry to museums and galleries, book a taxi, and check the weather for your trip.

The best offers and deals straight to your phone
Be the first to know about new Eurostar promotions with our offers notifications. 

Eurostar has changed the way people travel from the UK to Paris and Brussels forever. 

We’ve created a generation of travellers who think nothing of hopping on the train to France after breakfast and relaxing in a Parisian bistro by lunchtime. 

Hop on our trains for a spot of people watching in France. Head to Belgium and enjoy its unique mix of old-world grandeur and modern charm. Or wander the canals and take in a bit of culture in the Netherlands. Fancy a quick holiday with some sunshine? Catch our direct Eurostar service to Lyon, Marseille or Avignon for a hot weekend break. 

Download the Eurostar app now and discover a great selection of city breaks in Europe for you to choose from.

We’re continuing to update the app with more features, so we’d love to hear what you think of it and how we can make it even better. If you have any comments or suggestions, please use the feedback form in the app. Merci.
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