52
fair
Everyone Active | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
92 Reports
92 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
19 Reports
19 Reports
User Feedback
17%
iOS
19 Reports
19 Reports
83%
Android
92 Reports
92 Reports
Everyone Active - Latest Quality Issues
Android
May 2, 2024
Terrible app, every time I try and pay for a session, it just says error.
iOS
May 3, 2024
Can’t book gym sessions anymore
Can't book gym sessions on the app anymore, i spoke to the staff and they are clueless who to contact
Android
May 4, 2024
Cannot make payment for bookings
Android
May 4, 2024
This app is *unbelievably* hard to use. I mean extremely aggressively hard to use. It's like they're trying as hard as they can to get people to not go to the gym/swimming pool or pay them any money. I give up.
iOS
May 5, 2024
App doesn’t load
App constantly crashes and closes down as soon as clicking on it. Was fine before updating it, now doesn't load
Android
May 6, 2024
Why doesn't the app show opening times
iOS
May 6, 2024
The booking disappeared without any notificatio
It's not easy to understand how to make the booking to start with - clicking the calendar symbol only means the session now added in your calendar, but it does not mean it's booked… anyway, finally I figured out and booked a session, then the app told me to confirm the booking 5mins before the session starts, which was understandable I thought, BUT, when I checked the booking a couple of hours before the session just to be sure, then I found out the booking was gone. Another issue is, too advanced booking is not possible, but I can't find out how much advance is counted as advance, perhaps 12 hours I'm guessing… Anyway, since I very much hope to attend one of the sessions, it would be great if the developer can fix the problems soon. Good luck!
Android
May 7, 2024
Trying to login with this app is pretty tedious. It uses a mixture of native views and web views and doesn't manage the state very well, which results in you having to repeatably input information multiple times across the pages. The experience and ability to add linked accounts for your child's swimming lessons and the fact that this POOR mobile experience is mandatory for physical access to the pool is terrible. There are 30 min queues at the pool for help, terrible with two children in tow
Android
May 9, 2024
Extremely unintuitive. It's hard to simply log in, and then once logged in, I tried to book golf, in which I was asked to download a separate app. And I did all this because their website would crash when attempting to open the booking page. It's like there wasn't even a meeting when discussing how user-friendly and simple they could make the app and online experience for customers. Both the app and website need an overhaul.
Everyone Active - Product Description
Discover how the Everyone Active app can help you along your fitness journey. Stay up-to-date with everything Everyone Active with our app. There’s news, updates about your centre, timetables, you can book activities, enjoy exclusive offers, receive events updates, the brand-new Everyone On Demand area and so much more. Manage your online profile, as well as book activities and classes wherever and whenever you wish. You can also manage all your bookings from your planner, meaning you’ll never miss a class. You can also stay up-to-date with what’s happening and when with your centre’s latest timetables. You also get access to the fantastic Everyone On Demand. This gives you access to widest range of fitness and wellness partners on the market. From fitness and personal training to mental wellbeing and prescribed exercise, there’s a service or session to support everyone, no matter how you feel, every day of the week. You can also sync your wearable devices and Apple Health data with your profile. This means you can track your activities to your profile instantly, helping you earn points towards badges, take on challenges and track your progress towards targets. You can also use the QR code scanner to sync activities in the gym to your profile. You’ll also always know what’s going on at your local centre. There are live notifications and news updates coming straight through to your phone, while you can even keep your friends up to date with your activities, thanks to the app’s integrated Facebook and Twitter functionality. We can’t wait to welcome you to your local Everyone Active centre soon! APPLE HEALTHKIT We also use HealthKit to allow users to share their activity and workout data with the app. This data is used to incentivise users to stay active.
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