63
fair
EVgo EV Chargers | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Navigation
30-Day Trend
Android unitQ Score
Android User Feedback
44%
Android
57 Reports
57 Reports
iOS unitQ Score
iOS User Feedback
56%
iOS
72 Reports
72 Reports
User Feedback
56%
iOS
72 Reports
72 Reports
44%
Android
57 Reports
57 Reports
EVgo EV Chargers - Latest Quality Issues
iOS
May 12, 2024
Out of service
While the app does list locations, it doesn't tell which ones are not working. Very frustrating!
Android
May 13, 2024
I did a search by name for a completely different app and this came up first on search results and demanded credit card information and when I jumped through all the hoops to create an account I still didn't have the app I needed, just this app I have no use for.
iOS
May 13, 2024
App is trash.
Sometimes all stations are not displayed on map. I have to filter the type of connection I need every single time, even though I have a vehicle on my profile. And the map doesn't zoom in on my location. Obviously, very little effort goes into the app.
iOS
May 14, 2024
Hard Pass
App works nearly flawlessly for showing you that the charging station is offline. Very regularly.
iOS
May 15, 2024
Decent App but Needs CarPlay support like ChargePoint
The app works well, & is relatively easy to navigate & does what you need it to do. However, I am surprised by the lack of CarPlay support. When I say CarPlay support, I mean in the way ChargePoint implemented CarPlay with their app, not the way Electrify America has in theirs. EA's CarPlay app is almost useless, it does not display vital charging information like the ChargePoint app does which is main reason we're going to open the CarPlay app at all anyways, am I right?
iOS
May 15, 2024
Useless
Can't add cards using the app, can't view statements, can't view your account balance
iOS
May 16, 2024
Stations not working
EVgo stations not working at the Raymour & Flanigan station in New York.
iOS
May 16, 2024
Beware of unpaid balance
No way to see or pay for an unpaid balance. Had to call to get this resolved and weeks later started getting messages from their collection service. CS said it's a glitch. Unbelievable.
iOS
May 16, 2024
Awful app and company
Disappointed I have to give them one star they should get zero.
EVgo EV Chargers - Product Description
EVgo is the fast, reliable, easy way to charge your EV on-the-go. Find EV charging stations, see real-time charger details, monitor your session, enroll in EVgo Autocharge+ and more! Introducing EVgo Autocharge+! No tapping, no cards. Just plug in and charge. Now available for eligible EVs. Check it out in the vehicles section of the app. FIND A FAST CHARGER View the map to find an EV charger near you, then check real-time availability, get turn-by-turn directions, and start charging. FAST CHARGING IN THREE EASY STEPS Plug in. Tap to start. Charge up and go. Download the EVgo app today to charge your EV and go further, faster. • Easy login — Log in with phone & text message or email & password • View site details — Find parking information, pricing, site photos • Advanced search — Search by charger or site host name, points of interest, location PERSONALIZE YOUR EV CHARGING Filter EV Charging Map: Filter by connector, charger power, and reservable chargers. Connect Your Vehicle: Scan your VIN to show only EV charging stations compatible with your EV’s connectors plugs. Customize Your Profile: Choose notifications, view your charging stats, and make in-app changes to your account. VIEW CHARGING DASHBOARD Monitor your charging sessions and find important session details like charge time, state of charge and more. EARN EVgo REWARDS™ Earn points by charging your EV and redeem them for free charging sessions. Points accumulate at any EVgo charging station (roaming partners excluded). When you redeem 2,000 points, $10 will be credited to your account. RESERVE YOUR EV CHARGER Locate available chargers, view upcoming reservations, and reserve a charger any time. EVgo Reservations™ is available in select locations across the US. ENJOY EVgo ADVANTAGE™ Shop while you charge. Access in-app coupons and receive store discounts from participating businesses near your favorite EV charging stations. GAIN EVgo ACCESS™ Access fast chargers located within gated facilities using a QR code and get free entry for the duration of your EV charging session. Note that the duration limit varies by location. INTEGRATED HELP CENTER Find answers to your questions, get troubleshooting assistance, watch videos and guides, and access online support from the EVgo Charging Crew. DESIGNED FOR EVERY EV DRIVER EVgo fast chargers are compatible with all fast charge capable EV models currently on the market. EVgo stations offer CHAdeMO and CCS connectors, as well as integrated Tesla connectors at select locations. All battery electric vehicles (BEVs) can charge on the EVgo network including: • BMW charging • Nissan charging • Chevy charging • Tesla charging • Hyundai charging • Audi charging • Polestar charging • Kia charging • Toyota charging • Polestar charging • Cadillac charging • Toyota charging • Subaru charging • Ford charging • Volvo charging • Jaguar charging • MINI Cooper charging • Volkswagen charging • Porsche charging • Rivian charging FAST CHARGING AT YOUR FINGERTIPS Download the EVgo app today to charge faster and drive further for less than ever before. Keywords: ev charging, ev charging stations, ev charger, electric car charging, charging station, ev charger, ev map
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