67
fair
FARFETCH - Shop Luxury Fashion | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
24 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
53%
Android
31 Reports
31 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
28 Reports
28 Reports
User Feedback
47%
iOS
28 Reports
28 Reports
53%
Android
31 Reports
31 Reports
FARFETCH - Shop Luxury Fashion - Latest Quality Issues
iOS
Apr 29, 2024
error
The application constantly gives errors even though I have made all the updates
Android
Apr 29, 2024
Ordered many times and after 5 minutes an email comes that the product is sold out.
Android
Apr 29, 2024
I'm trying to place an order but it asks for a tax number... Can someone help what it is?
iOS
Apr 29, 2024
LITTLE DETAIL
Given the high amounts of luxury goods sold by Farfetch, it would be nice to know which boutique exactly the items come from and to know for sure that they arrive with original boxes and nuisance bags, since we are talking about brand new items from luxury brands. Sometimes rude customer service is annoying depending on the operator. I have yet to receive my article and I hope to be satisfied with sending it complete with envelope, box and bah disturbance since it is an absolutely new article
Android
May 1, 2024
Where are the filters? for example leather leather sole while looking for shoes.
iOS
May 4, 2024
Jk
- Prices is very Expensive comparing to other shops or Apps. - not all Banks Card is accessable, even the Basic Ones.
iOS
May 7, 2024
He wouldn't let me make the payment in months
They wouldn't let me make the payment months and when I tried on a single show they did let me
iOS
May 9, 2024
Worst online shopping app,
Basically, if you want to waste your money and time, buy from them. Because that's what happened to me. I bought a pair of shoes and was happy to received them but to my surprise they sent the wrong item! And the chaos has started just from here, I contacted them and they took forever to reply, they issued a pickup to return the item but.. no one came to pick it up, I rearranged with them but still no one came the next day to pick it up, turns out they don't serve my area 🧍🏻♀️ I was like “okay, I'll go drop it myself” but nope, they asked me to go print the return label and repackage it myself?? Well, I shouldn't be responsible to their mistake yet I still did. The return process took forever and when they refunded me, they just refunded the item cost without the shipping cost because of their “policy”. This is just disgusting, they just found a way to take your money and never reply you back and if they do, it will always be “because of our policy”
Android
May 10, 2024
Always not working
FARFETCH - Shop Luxury Fashion - Product Description
Your choice, your FARFETCH. Shop the best luxury pieces from 3500+ global brands on FARFETCH today, including a world of designer fashion, accessories and more. The FARFETCH app makes your designer shopping experience even easier. EXPERIENCE VIRTUAL TRY-ON Try on fine watches, designer bags, luxury sneakers and more with our Virtual Try-On experience, only available on the FARFETCH iOS app. SHOP WITH VISUAL SEARCH See it, snap it, shop it. Simply take a photo of what you’re looking for, upload it and we’ll find it for you. BE THE FIRST TO KNOW • Choose tailored notifications for exciting fashion launches, back-in-stock styles, new-season clothes and exclusive promotions. • Find thousands of most-wanted pieces, handpicked daily from your favorite designer brands and 750+ global boutiques. • Discover your personalized homepage and shop luxury brands, from Burberry clothing and Saint Laurent bags, to Gucci shoes and Air Jordan 1 sneakers — authenticated by Stadium Goods. DISCOVER THE NEW 3D BAG VIEWER • You can now enjoy a 360° view of luxury bags on FARFETCH. Explore the size, dimensions and texture in even more detail to find the perfect style for you. SHOP 3500+ GLOBAL DESIGNER BRANDS • Discover luxury clothing, new fashion launches, coveted bags, sneakers and fine jewelry, as well as designer kidswear. • Choose positively with our extensive Conscious edit — find everything from Stella McCartney clothes and Ganni bags, to Off-White shoes and Veja sneakers, plus much more. • Get paperless returns across all designer brands. • Save on average 12.1kg in carbon when you shop pre-owned designer pieces, from Hermès Birkin bags to vintage CHANEL and Louis Vuitton. Explore one-of-a-kind watches from Rolex, Cartier and Patek Philippe, too. BECOME A FARFETCH MEMBER • Enjoy exclusive rewards through our FARFETCH membership program. While you shop, you’ll receive rewards and benefits as a member of one of our five tiers: Bronze, Silver, Gold, Platinum and Private Client. • Every designer piece you shop takes you one step closer to unlocking more — from early sale access and a welcome gift, to priority customer care and a personal stylist. Any questions? Get in contact with us below. Start your FARFETCH shopping journey now.
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