83
good

Farmers Insurance Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
29%
Android
22 Reports
iOS unitQ Score
iOS User Feedback
71%
iOS
55 Reports
User Feedback
71%
iOS
55 Reports
29%
Android
22 Reports
Farmers Insurance Mobile - Latest Quality Issues
iOS
Apr 18, 2024
Latest Update Flawed
This morning's update (April 18th) is flawed, as ever time I try to open the app I get a notification that there's an “update available”. When I click the link to update, I get sent to the App Store, which asks me to open the app. In doing so, the vicious cycle above continues…
Android
Apr 19, 2024
What's the point of the app if all it does is redirect you to the mobile website. New update they took off automatic payments without much warning to me with a card. Be way off you have it set up with a card cause it will just deactivate it until you link a bank account. I didn't know this happened and I had to pay double the amount just to reactivate my insurance! I been using them a long time. Good to know how little they actually care. Keeping my 1 start review. Wish I could do 0.
Android
Apr 24, 2024
Can't use app. Saying it won't work if something is installed on my phone. I don't know what these apps are. You may be the cheaper company, but if I am having app issues, I may need to go elsewhere.
iOS
Apr 24, 2024
Immediate Dead End
Trying to create an account, just loading screen dead end loop
Android
Apr 26, 2024
The app was working until recently, and now it's not working at all. I can't access my policy. When I tap that button, it takes me to the Google Play store. I can't view any recent drives. Many features won't load at all.
Android
Apr 26, 2024
it seems to work in every way except what I need it for. I keep getting an email saying they aren't able to access it to see my driving report. can you help with this so I can actually use the app?
iOS
Apr 30, 2024
Great app but new major bug
As insurance app works pretty smoothly and integrates your policy information well. However recently, there's been a killer bug with this app. It no longer allows you to place Proof of Insurance in your Apple Wallet. Now, you're forced to work around this by attaching a clunky PDF file of your Policy attached in your Apple Notes. Why? This is just dumb.
iOS
May 2, 2024
Insurance
Too high
Android
May 10, 2024
I wish I cld give negative.Horrible, terrible Insurance co.No one answers the call,don't want to pay what you are entitled to.Don't waste your time going to them!The leader to the least are not effective in their duties!!They don't want to talk with anyone so how will you deal with humans, close that company and let better effective company take charge!!!When you get into a problem before you know who you are truly dealing with.Don't be happy when they are smiling taking payments
Farmers Insurance Mobile - Product Description
Here’s what you can do using the Farmers® Mobile App:

•	Review your bills, make payments and manage payment methods.
•	Access ID cards for your auto and home policies
•	View policy documents for your Farmers coverage.
•	Start a claim right from your phone — and track its status.
•	Request roadside assistance for help like towing, changing a tire or charging a battery.
•	Get a fast quote for Auto, home, condo and renters coverage.
•	Find contact information for your agent.
 
It’s easy to use the Farmers Mobile App. Logging in is hassle-free with Touch ID® and Face ID, and a “Remember Me” feature can recognize your phone after you’ve used it to sign in. 

Disclosures: 

Advertisement produced on behalf of the following specific insurers and seeking to obtain business for insurance underwritten by Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company, Civic Property and Casualty Company, Exact Property and Casualty Company, Neighborhood Spirit Property and Casualty Company, Farmers Insurance Company of Washington (Bellevue, WA) or affiliates. In TX: insurance is underwritten by Farmers Insurance Exchange, Fire Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company, Farmers Texas County Mutual Insurance Company, Mid-Century Insurance Company of Texas or Texas Farmers Insurance Company. In NY: insurance is underwritten by Farmers Insurance Exchange, Truck Insurance Exchange, Mid-Century Insurance Company or Farmers New Century Insurance Company. Home office, Los Angeles, CA.
Life insurance issued by Farmers New World Life Insurance Company, 3120 139th Ave. SE, Ste. 300 Bellevue, WA 98005. Farmers New World Life is not licensed and does not solicit or sell in the state of New York. 
Each insurer has sole financial responsibility for its own insurance. List of all insurers at farmers.com. Not all insurers are authorized in all states. Not all products, coverages, and discounts are available in every state and may vary by state. Restrictions, exclusions, limits, and conditions apply. See agent for details.
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