Quality degradation at Fashion Nova  
Users report higher volume of Quality Issues than usual
68
fair

Fashion Nova | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
159 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
98 Reports
User Feedback
38%
iOS
98 Reports
62%
Android
159 Reports
Fashion Nova - Latest Quality Issues
iOS
May 8, 2024
Inconsistent and horrible app
The clothes are great but ordering or trying to do anything on the app is always an inconsistent nightmare. It says I'm logged in but when I view order details it says I'm not logged in. I had the order placed but didn't get an email confirmation. It quits on its own every single time I use for an extended amount of time. I've had the app quit and delete everything I had in my cart. Says I'm signed in but also I can't exceed my wishlist bc I'm not logged in. Please I beg make this app better
Android
May 8, 2024
It's giving me problems, everytime I select a product photo, there is no picture of the product
iOS
May 8, 2024
No jeans
I NEVER received my jeans that was $1.99, 4 pairs I order 4 months ago.
Android
May 9, 2024
didn't get my order
iOS
May 9, 2024
Where do I even start?
For them to be such a big company, they need a customer service line. Returning things back to this company is a HORROR. They don't even give you all you money back & they give you store credits… i hate this company with my all and they will not be getting a dime off of me ever again.
iOS
May 9, 2024
Bad service
I never got my order and they have not respond to me it's been a month or so
Android
May 10, 2024
Worst app. Slow to load every single page. Will take hours just to put together an order, and don't even get me started on trying to check out. They probably lose about half their business to people not wanting to wait for and deal with the app. Love the store and prices but the app itself makes me crazy. 0/10 recommend wasting your time with this app. It'd be faster to go out, travel to a store and go through every item in the store than to pick out a shipping cart on this app.
Android
May 10, 2024
some of their clothes have poor quality materials,
Android
May 10, 2024
It is always glitching or freezing up
Fashion Nova - Product Description
Fashion Nova is the fastest-growing social media & e-commerce platform in the world, growing bigger every day! We are dedicated to curating the hottest and newest trends for both for women and men. Hundreds of new styles are added on a daily basis because we want to make sure you have everything you need to express your authentic self. The Fashion Nova app is here to make your shopping experience as convenient and enjoyable as possible. 

Babes, make sure to tag @FashionNova, @FashionNovaCURVE, and #NovaBabe so we can see you in Fashion Nova and interact with your posts on Instagram & Twitter. You always have a chance to be reposted! 

Gentlemen, your time has come, FashionNovaMEN is here! Tag @FashionNovaMEN and #FashionNovaMEN to show how well you rock our new line. Show the ladies how it’s done!

Follow us for outfit inspo, gorgeous photos, hilarious memes, and behind-the-scenes exclusives.

Instagram: @FashionNova @FashionNovaCURVE @FashionNovaMEN
Twitter: @FashionNova
Facebook: @FashionNova
Snapchat: @FashionNova
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