55
fair
FCMB NEW MOBILE | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-26 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
161 Reports
161 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
27 Reports
27 Reports
User Feedback
14%
iOS
27 Reports
27 Reports
86%
Android
161 Reports
161 Reports
FCMB NEW MOBILE - Latest Quality Issues
Android
May 6, 2024
I only used it once and after it was blocked. I went to complain several times but nothing was done. It is over 1 year now.
Android
May 7, 2024
Service is bad
iOS
May 7, 2024
Complaint
Your quick loan department is not satisfying at all please do something about it
Android
May 8, 2024
This app is rubbish am unable to creat an account on it rubbish
Android
May 9, 2024
This app is simple to use but it has made me to transfer multiple times because it shows some errors after sending , like it didn't send, only for me to get multiple alerts after some times, it doesn't tell if your transfer was successful or not, please fit it. I keep updating from time to time but it still remains the same.
Android
May 9, 2024
Why can't you help me reset my password and user name so I can have access to my account
Android
May 9, 2024
I've been requesting for the OTP CODE sent to my phone number buh I'm not receiving it
Android
May 10, 2024
Since I've migrated the app to my new phone, it's been one problem or the other trying to log in. It sometimes takes forever whenever it'll go through, at other times, I just have to give trying to log in after several attempts. That's not to mention the frustration of trying to transfer where I have to try severally before being able to get things done. The account manager is also not responsive 😭
Android
May 10, 2024
The app is just too useless. Just for a transaction of 700naira they are inserting OTP
FCMB NEW MOBILE - Product Description
The "FCMB" App is all you need for all your personal and business financial services. FCMB App is fast, convenient and very secure. It is also packed with simple to use features and an interesting layout for easy navigation. You can now manage your FCMB personal and business accounts as well as your cards in real-time, anywhere and anytime! For more enquiries and information you can caller contact centre on 01-2798800, 07003290000 or send email to customerservice@fcmb.com.
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