37
poor

FedEx Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
442 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
145 Reports
User Feedback
25%
iOS
145 Reports
75%
Android
442 Reports
FedEx Mobile - Latest Quality Issues
Android
May 10, 2024
Will not open. Just like their drivers this app sucks.
Android
May 10, 2024
Doesn't work with MFA enabled unless you have a separate device to get the code from
Android
May 10, 2024
Designed by pure idiots, coders so bad they probably were previously fired by Boeing lol 1. App logs itself out daily all by itself ... without being logged in, no push notifications come through. What incompetent coder works design that into the app? 2. When logging back in to the app, it gets hung up and freezes ... then have to close it completely, and it will at least then reopen and somehow be logged in. 3. If a tracking link in an email is clocked, the app tries to open but freezes
Android
May 10, 2024
Keeps crashing and lags constantly
Android
May 10, 2024
Takes forever to open (S23 phone, Gigabit Internet, other apps work fine). Constant popups nagging about Notifications and digital door tags with no "Don't ask again " option.
Android
May 10, 2024
Does not work! Most of the time the app crashes on startup, and when it don't it doesn't accept your login info, saying there's an error.
Android
May 10, 2024
Nothing like taking a day off work and they deliver 1 of 2 boxes. And the boxes stopped at every state along the way cant believe anyone uses FedEx anymore slow and dumb .
Android
May 10, 2024
Really??? This is a garbage app. An delivery tracker that doesn't track?. Rolls eyes
Android
May 10, 2024
🐕 💩 company. 🐕 💩 app. Mindblowing that these imbeciles are still taking people's money! 🤯 Absolutely zero customer empathy. Businesses! Please stop using them 😭
FedEx Mobile - Product Description
Real-time tracking and shipping at your fingertips!

The FedEx Mobile app helps you take control and track your packages from wherever you are. Create domestic and international shipping labels, get quick rates, choose pickup or drop off locations, scan barcodes, and discover rewards all in one app.

Track Your Packages

• Track the status of all incoming or outgoing packages with FedEx Mobile Beta

• Enable push notifications to receive updates on your shipments*

• Enroll in FedEx Delivery Manager for a smooth tracking experience*

     • View photo of residential delivery*

     • Hold a package at a preferred FedEx location*

     • Leave delivery instructions for the courier*

     • Sign for packages from your phone*

     • Request a vacation hold*

• Reroute your package to a FedEx location and pick up when it’s convenient*

• Use Siri Voice Command to check the status of your incoming FedEx package

• Get Apple Watch access to check status of packages, to find locations, and to redirect your package to a FedEx Location

• Use our widget to track your packages from your phone’s home screen. (Touch and hold the home screen, click + and search for FedEx.)

• Scan barcodes for easy tracking

• Search your list of shipments by tracking number, references, vendors, and more

• Scan door tags to get information and options regarding your missed shipment*



Ship Your Packages

• Create a domestic and international mobile shipment label and request a pickup**

• Get shipment cost estimates and delivery times

• Access your phone and FedEx shipper address book

• Schedule and manage pickups**

• Use your phone to measure your package dimensions

• View rewards*

• Ship directly to a FedEx-designated location*

• Chat with a virtual assistant for FedEx Mobile app and services questions*

• Conveniently find the nearest FedEx Location near you


Thank you for using the FedEx Mobile app! Have any feedback? Email us at mobile@fedex.com.

FedEx Delivery Manager is only available for residential deliveries within the U.S. You must be signed-in to the FedEx Mobile app and registered for FedEx Delivery Manager to use selected features.

Maximize your FedEx experience by allowing the following permissions: Location, Camera, and Push Notifications. This will give you access to scan barcode, track packages, find drop-off locations, and get instant updates. Also, get Sound Alerts for delivered packages by turning on sound in your settings.


*Available in some regions

**Shipping administration rules apply.
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