65
fair
FirstMobile App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
96%
Android
188 Reports
188 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
8 Reports
8 Reports
User Feedback
4%
iOS
8 Reports
8 Reports
96%
Android
188 Reports
188 Reports
FirstMobile App - Latest Quality Issues
Android
May 6, 2024
This is the most difficult and most complicated mobile bank app I have ever seen and used.Systems are so complicated,you okay one transaction you get multiple debt.One cannot hide his or her wroth (account balance)on the app.
Android
May 6, 2024
I can't operate my mobile app again, it keeps telling me network request failed. I have uninstalled it several times and installed it back but it keeps telling me network request failed
Android
May 6, 2024
I'm not comfortable operating my account in the presence of people and have my account balance is showing, All the bank and the fintech app that I use have the feature to blur out or show your account balance. I no longer use this app in the public Please fix this in your next update
Android
May 7, 2024
This app is good but I'm having a little issue since 1 month now after making a transaction u won't be able to download the receipt, u will keep clicking download but it won't download pls u people should work on it, it's very important.
Android
May 7, 2024
Please you people should bring back the option to login with fingerprint and also add the button to hide ones account balance
Android
May 8, 2024
It's not working in my device
Android
May 8, 2024
This app is the worst mobile app ever. The interphase has remain same for like 10 years now. Transaction history doesn't show until one request for account statement. When money enters your account, it doesn't tell how much was there initially and how much was there after the addition or deduction. The Receipt needs an overlook...
Android
May 9, 2024
Please I can't put new pin and also I can just change questions and I can't remember the old one please someone should help me here
Android
May 9, 2024
Everytime i try to do transfers it shows unsuccessful all the time and debit me 😭
FirstMobile App - Product Description
FirstMobile is the official mobile banking smartphone application from FirstBank. It provides FirstBank account holders with convenient access to both financial and non-financial transactions via their mobile phones/devices. The App is sleek and convenient to use- evident in its DIY enrolment process. New customers can simply download the app and open a FirstBank account while existing customers with Verve or Naira Mastercards can register and begin using the app without cause to visit a physical branch location. FirstMobile is poised to offer an even more reliable and definitely more convenient digital banking experience with its latest version update.
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