63
fair

FlixBus & FlixTrain | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
Work at Flix SE? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
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Epic
Work at Flix SE? Unlock additional insights
Android unitQ Score
Android User Feedback
94%
Android
1214 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
76 Reports
User Feedback
6%
iOS
76 Reports
94%
Android
1214 Reports
FlixBus & FlixTrain - Latest Quality Issues
iOS
May 10, 2024
Increasingly unreliable
Servers are a disaster
Android
May 10, 2024
In the update you removed the convenient scrolling of dates left to right to find the right price. Now you have to go back and change the date every time. Why did you make this uncomfortable for the users of your application? it was so comfortable before
Android
May 10, 2024
Bus late, unlike the competition, impossible to locate the bus. No information!
Android
May 10, 2024
Listless drivers respond badly
Android
May 10, 2024
I need help I am s senior citizen and zi CANNOT get anyone on the line to help me. You take money from people but won't help with so called customer service.
Android
May 10, 2024
Fake scam ... The tickets with. The tag of most affordable will never be purchased as in it will not process .. cheated liers..
Android
May 10, 2024
I put a star because I have to! This company deserves 0 stars! 2 hours late for a bus arriving late at night, no more metro! You have to pay for a taxi to go home Plus the bad service, the sockets to change the mobile phone don't work even for long journeys of more than 10 hours! IT'S A REAL COCHEMA!!
Android
May 10, 2024
Traveling with you is a lottery, now I can't even go through the days as I always did to look for convenient deals, but instead I have to go back to the home and change from day to day, clearly you did it on purpose because it's an endless pain in the ass and one gets annoyed to do it, or at least that's what I think, Shame, worse and worse. I'm sorry for those who work there and receive orders from above, however the negative review has to be put ...
Android
May 11, 2024
They did not arrive and did not return the 🥺👎👎👎 money
FlixBus & FlixTrain - Product Description
The FlixBus and FlixTrain mobile app. Book cheap bus and train* tickets for all of Europe, Turkey, Brazil and the USA. Download the bus and train app now! 

*Train trips are available in Germany and Sweden 

 

Travelling with FlixBus and FlixTrain is easy! Just download the free app and give it a try. For bookworms who’d like more details, here are some tips to get you started. 

 

BOOKING 

Choose your desired connection, enter your passenger information, choose your preferred payment method, and pay for your ticket. The advantages of booking through the app: 

- You don’t have to pay booking fees 

- Your app is your ticket - no need to print anything 

- You have access to special offers only available through the app 

 

INFORMATION ON YOUR TRIP 

You can access your trip information and ticket anytime and follow the location of your bus or train easily. Let the app guide you to your stop. 

Important information, such as delays or changes concerning the trip, will be shared with you via push notification or a text message, so you won’t miss any information. Very important: don’t forget to allow push notifications! 

 

LUGGAGE 

Every ticket includes 1 free handbag on board and 1 free suitcase/travel bag. Unlike flights or other means of transportation, you can easily and affordably bring more luggage with you on the bus or train by purchasing additional luggage. Bicycle spaces are also available – just choose the option you need during the booking process. Our bus drivers and train staff are happy to help you stow them away. You can find more information concerning rules and costs in our FAQs. 

 

COMFORT ON BOARD 

With FlixBus, you are guaranteed a seat with a comfortable and adjustable backrest, extra legroom, and, of course, we have toilets on board. During the trip, you can use our free Wi-Fi and buy some snacks and drinks from our drivers. 

With every FlixTrain ticket, you are guaranteed a seat free of charge, private power outlets, toilets on board and a high-speed ride to your destination! 

More information about our services on the bus and train can be found in our FAQs. 

 

Doesn’t it sound Flix-tastic? See you on board!
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