Quality degradation at FreePrints – Print Photos  
Users report higher volume of Quality Issues than usual
65
fair

FreePrints – Print Photos | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Photo & Video
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
260 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
74 Reports
User Feedback
22%
iOS
74 Reports
78%
Android
260 Reports
FreePrints – Print Photos - Latest Quality Issues
Android
May 8, 2024
Some "deals" 😂 I was offered 3 additional tiles for $19 with my free one of the month, when I got to the checkout I noticed the product total to be $26.99 so I spoke with CS to be told that was for the shipping. Confused I asked why it says free shipping and a product total of $26.99.again was told it was the shipping for the free one WHICH IS FINE BUT DONT FALSE ADVERTISE AND SAY THE SHIPPING IS FREE if you're going to charge for it sneakily. Update-They also treat their customers like idiots
iOS
May 8, 2024
Don’t get premium shipping
Not happy paying $5.99 for premium shipping and it don't come till standard shipping dates!!
iOS
May 8, 2024
There’s a reason they’re free
I usd this service once before and wasn't impressed. It was a long time ago and I guess I forgot. I used again recently to get new prints to fill a collage frame. The prints are distorted, like they wanted to fill the entire photo paper with the object, but the object wasn't meant to be so large. I had a second copy made of a photo I had printed at Walgreens a while ago and the difference is huge. The Free Print photo is distorted and not very clear. Besides the odd distortion of objects the quality isn't great. Unfortunately I won't be able to use most of the photos in my collage and will have to get reprinted at Walgreens or somewhere else.
Android
May 8, 2024
Uninstalled because I cant do a custom phone case but my sister was able too and we didnt understand why I wasnt able to and she was. So it was irritating so I got rid of it...
Android
May 9, 2024
Not letting me log in
Android
May 10, 2024
I like that the prints are free but the shipping is a bit high
Android
May 10, 2024
Great app ,I only rated it with a 3 because I yet still have to wait for my prints. Which I know they'll be spectacular❤️. I had a great experience using this app, & I know ya'll will enjoy it too.
Android
May 10, 2024
I just received my order and on a canvas there are 2 big disappointed blisters 😞
Android
May 11, 2024
The first I had placed a order through them was almost 2 months ago and I am STILL waiting for my order! They reprinted my order and sipped it out again and now it's past the date they said it would arrive by and they still won't let me tell me where my order is or ask for my money to be refunded. It says I have to wait 4 more days to inform them that I NEVER received it. So my advice us not to use them to print your photos. It's worth going to the drugstore or walmart to have them printed.
FreePrints – Print Photos - Product Description
Print photos quickly, easily and for FREE with the world’s #1 photo printing app!
No subscriptions. No commitments.™ Just free prints!

Ordering your free prints couldn’t be easier. Just open the app and select the photos you want to print from your Camera Roll, Photostream, Facebook, Instagram and more. Then choose your quantities and you’re done! Your free prints will arrive on your doorstep in just days – and all you pay is a small shipping charge.

Order up to 85 FREE 4x6 photo prints a month right from your iPhone or iPad. That's 1,000 FREE prints a year! And order other sizes for next to nothing. We print your photos on your choice of deluxe glossy or premium matte photo paper. And we never compromise when it comes to quality. At FreePrints® we use only the best papers for the best prints possible.

We promise vivid color reproduction, brilliant whites, fade-free images and the assurance that every photo ordered will be printed to the highest quality standards. There are no subscriptions and no commitments of any kind. And with standard shipping and handling charges starting at just $1.99 (and never more than $9.99, regardless of order size), you simply can’t go wrong.

What do I get for free?
• Up to 85 4x6 prints per month – 1,000 per year
• Limit 1 print per photo

What do I pay for?
• Additional 4x6 photo prints
• Enlargements (We offer 5x5, 5x7, 8x10, 11x14, 12x18, 16x20 and 20x30)
• Shipping and handling – Standard shipping starts at just $1.99 and never goes above $9.99, no matter how many prints you order

Why is FreePrints so popular?
• It’s the fastest, easiest and most affordable way to print photos from your iPhone or iPad
• Choice of deluxe glossy or premium matte paper
• Easily print photos from Facebook, Instagram, Dropbox, Google Drive and Microsoft OneDrive
• Print photos and get them delivered to your door in just a few days!
• FreePrints is the world’s most trusted and best rated photo printing app

At FreePrints, we know how important it is to preserve life’s special moments. Having physical photos of your favorite memories means so much more than having them stuck on your phone.

Discover the world’s #1 photo printing app with hundreds of thousands of 5 star reviews worldwide!

What happens to my photos after you print them?
We store your photos, in accordance with our terms of use, so that you can use them for other orders in the future if you wish, using FreePrints or our other apps. Your photos are always your photos; only you will have access to them. And we use best-of-breed security solutions to ensure that your photos are always protected. More specifics are available in our Terms of Use and Privacy Policy.

About FreePrints:
In a mobile world, all of our most important photos live on our phones and tablets, and yet there was never an easy way to get them printed. After one too many fights with USB sticks, photo kiosks and unreliable websites, we set out to solve this problem: Enter FreePrints. With just a few taps, you can select your favorite photos and have them headed straight to your mailbox. And best of all: It’s free! Millions of customers and countless stories later, we are honored to have touched so many lives.

From our humble beginnings as a photo lab in Midland, Texas, we’ve grown FreePrints into the top-ranked photo printing app in the world. And we’re just getting started! If you like FreePrints, you’ll love our other apps: FreePrints Photobooks® gives you a free photo book every month; FreePrints Photo Tiles®, free wall décor every month; and FreePrints Gifts®, a free personalized gift every month – all for just a nominal delivery charge, with no subscriptions or commitments.

Copyright © 2012-2023 PlanetArt, LLC. All rights reserved. FreePrints and the FreePrints logo are trademarks or registered trademarks of PlanetArt, LLC.
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