62
fair

ActiveCaptain® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
32%
Android
25 Reports
iOS unitQ Score
iOS User Feedback
68%
iOS
53 Reports
User Feedback
68%
iOS
53 Reports
32%
Android
25 Reports
ActiveCaptain® - Latest Quality Issues
iOS
May 3, 2024
Can’t update software
Echo map plus 93sv can't communicate with ipad. Tried all online Garmin support.
iOS
May 4, 2024
Poor for the money
Not a very intuitive product for such a high end and important application.
Android
May 4, 2024
Useless / nothing works... Even the rating
Android
May 5, 2024
Overly complex AND doesn't always work. Have to connect and reconnect and still can't get.all features enables. I've accepted everything and spent countless hours on the boat fiddling with the app and the Garmin plotter. My free map code doesn't work. Very unsatisfied owner of new boat with Garmin included.
iOS
May 5, 2024
App needs work
I've been using this app to update units. And it's always been hit or miss. For example there's a glitch that happens when ever I check for updates. It will say it's updated and that it was last checked Aug 22 with the current time. The Garmin website says my autopilot should be version 7.0. When I'm not connected to the chartplotter once I connect it doesn't update at all. Says Vessel up to date.
iOS
May 6, 2024
AP is a pain to use! Not intuitive at all!
Been a Garmin user for years. Now wish I weren't due to the ap not being user friendly at all.
iOS
May 6, 2024
Hopeless to post maps...
.. to chartplotter
Android
May 7, 2024
will no longer connect to the helm. device connects. but the app still says not connected.
iOS
May 8, 2024
Boundaries
Cannot see or create Boundaries on the app. This would be helpful so when i return home and have marked a hazard or something of size, I could create a Boundary at a later time if deemed helpful. Especially when my boat is an hour away.
ActiveCaptain® - Product Description
The free ActiveCaptain app creates a powerful connection between your compatible mobile device and Garmin chartplotter, charts, maps and the boating community. Whether you use your Garmin products for cruising, fishing, sailing or diving, this all-in-one app will help you enjoy your time on the water.

Just pair the app with your compatible chartplotter to wirelessly transfer and access charts and maps, software updates, routes, waypoints and helpful feedback from the ActiveCaptain Community. And, with the purchase of the OnDeck™ hub(1), you can track and monitor your boat from virtually anywhere.

Please note that this app is intended for Garmin chartplotter owners and is not recommended for use as a stand-alone navigational app.

FEATURES AVAILABLE:
- ONECHART™:
> New Garmin Navionics+™ and premium Garmin Navionics Vision+™ cartography, featuring a Navionics® style appearance, advanced Auto Guidance+™ technology(2) and a one-year subscription to daily updates, is available now for North America and Europe, and coming soon to the rest of the world.

Purchase our newest-generation charts or legacy BlueChart® g3 charts from your mobile device, and upload them to registered Garmin chartplotters on your vessel. 

You will get exceptional coverage, clarity and detail with charts that feature integrated Garmin and Navionics data and much more. Plus, the NOAA raster cartography(3) and premium features can be downloaded for free through the ActiveCaptain app. Visit Garmin.com/marinemaps.


- PLAN A TRIP: Plan your trip, or e-scout a new fishing spot before you’re on the water. Then, transfer your data to your chartplotter where you can view your routes and waypoints.

- USER DATA SYNC: Automatically back up and sync your data between your chartplotter and the ActiveCaptain app.

- ACTIVECAPTAIN COMMUNITY: Join a community of boaters to get up-to-date feedback on marinas, boat ramps and other points of interest (POI). Check ratings, read reviews, and view pictures of POIs to make informed decisions on the water. Contribute your own POI, reviews and pictures from your compatible mobile device.

- CONTROL YOUR CHARTPLOTTER: Using the built-in Helm™ feature, the ActiveCaptain app lets you view and control your compatible(4) chartplotter from your smartphone or tablet, even when someone else is at the helm(5).

- EASY SOFTWARE UPDATES: Receive notifications about software updates from the app, and update your chartplotter wirelessly.

- ONDECK HUB: Use the ActiveCaptain app to track, monitor and control any number of switches with the OnDeck system(1) from nearly anywhere. Door open? Bilge running? Peace of mind comes in the form of text alerts and updates. 

- GARMIN QUICKDRAWTM COMMUNITY: Download the latest 1’ HD contour maps shared by your fellow boaters, and sync with your chartplotter. You can also upload your own Quickdraw Contours map data.

- SMART NOTIFICATIONS: Connect the app to your chartplotter, and turn on smart notifications(4) to see calls, text messages and more on the chartplotter display while your phone is somewhere safe and dry.


FOOTNOTES
1)OnDeck hub sold separately and requires an active subscription plan
2)Auto Guidance+ is for planning purposes only and does not replace safe navigation operations
3)NOAA raster cartography cannot be viewed on echoMAP™ CHIRP and ECHOMAP™ Plus combos but can be viewed on mobile devices via the ActiveCaptain mobile app
4)Helm feature is not compatible with ECHOMAP series chartplotters
5)Check device compatibility on the ActiveCaptain app web page; visit https://www.garmin.com/c/marine/marine-apps/

End User License Agreement: https://www.garmin.com/en-US/legal/marine-mobile-eula/
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