66
fair

GO2bank: Mobile banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
Work at Green Dot Corporation? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Green Dot Corporation? Unlock additional insights
Android unitQ Score
Android User Feedback
90%
Android
183 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
20 Reports
User Feedback
10%
iOS
20 Reports
90%
Android
183 Reports
GO2bank: Mobile banking - Latest Quality Issues
Android
May 6, 2024
Can't activate card
iOS
May 6, 2024
The Worst
I've Been with this Bank for a While and It's Nothing But Trouble they Sent Me A Card That I Can't Even Use I Called In the Operator Keeps Said The Last 3 Digits Is Invalid I Did the Online Chat They're No Help and They End the Chat In the Middle Of you Typing I would Not Recommend that You use this Bank
Android
May 8, 2024
It is a bank. I got out Because the 2 days eSrly never happen and the indicat9 for line of credit discovered much too late to be able to use. Credit unions sre6 member owned, has less fees and more flexible with better benefits. It has cash back purchases from list on website. It is easier to talk with a credit union representative than totally online with confusing misleading Go2Ba m owned by scammer Green Dot company.
Android
May 8, 2024
Tried to activate my card it tells me email is already taken but it's the only email I've ever had tried twice card is going in trash
iOS
May 8, 2024
Leaving this back immediately
Waiting till after 11:30a to get paid is the WORST THING EVER.. it throws everything off if you have to get things done in the morning.. I'll be taking my business to Chase.. I can't deal with that anymore.. That problem frustrates me and makes things dat difficult to maneuver around… it would be perfect if it wasn't for that..
Android
May 8, 2024
Got debit card deposits. So they charged me a monthly fee. And they held deposit up a minimum of two hours after receiving the monthly fee. CHANDED TO MY CHIME MY DEBIT CARD DEPOSIT WAS POSTED almost instantly NO good and if green dot but worse
Android
May 8, 2024
Bank unable to fix problems,.I'm not happy
Android
May 10, 2024
I do not recommend at all service was horrible
Android
May 10, 2024
The most unhelpful and rude customer service I have ever experienced. I immediately closed the account and deleted the app... 👎
GO2bank: Mobile banking - Product Description
Don't let a big bank make you feel small. GO2bank™ is the banking app built for everyday people. Keep more of your hard-earned money with no monthly fees¹ and our free nationwide ATM network⁷.

No surprise fees
Say no to monthly fees and hidden fees² and yes to keeping more of your money. No monthly fees with eligible direct deposit¹. Otherwise, $5 per month.

Early paydays and more ways to save
When it comes to payday, early is right on time. Get your pay up to 2 days early and government benefits up to 4 days early with direct deposit⁶. Need cash? Withdraw for free at our free nationwide ATM network⁷. Want to save? Earn more with an APY well over the national savings rate average¹¹.

Built-in backup
Stay covered with up to $200 in overdraft protection after eligible direct deposits and opt-in³.

Credit building
With the GO2bank Secured Visa® Credit Card, climbing to better credit is easier with no annual fee⁵, and no credit check⁴ when you apply.

Account protection
Keep your money safe with just a tap on the app with lock/unlock your card⁸. And we'll send fraud alerts if we ever see anything shady¹⁰.

A bank you can trust
We're a Member FDIC bank and a brand of Green Dot Corporation, which means your money is federally insured⁹ and never held by a third-party bank. Green Dot has also been named one of Newsweek's Most Trusted Companies in America for 2023 and has serviced over 67 million accounts over the last 23 years.

Download the app to open an account or visit GO2bank.com to learn more.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features.

See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions.

1. Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period.
2. See our simple fees chart at GO2bank.com.
3. Fees, terms and conditions apply.
4. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Eligibility criteria applies. Other fees may apply.
5. Annual Percentage Rate is 22.99% and is accurate as of 8/1/2023. For additional information about Annual Percentage Rates, fees and other costs, see GO2bank Secured Credit Cardholder Agreement and Security Agreement at GO2bank.com.
6. Early direct deposit availability depends on payor type, timing, payment instructions and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period.
7. See app for free ATM locations. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Limits apply.
8. Previously authorized transactions and deposits/transfers to your account will function with a locked card.
9. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.
10. Message and data rates apply.
11. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees on primary deposit account may reduce earnings on your savings account. APY may change before or after you open an account.
12. NO PURCH. NEC. Void where prohibited. 18+ Official rules, www.go2bank.com/wintheweek.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

Technology Privacy Statement - https://www.go2bank.com/techprivacy
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners